Address: 280-282 High Rd, Loughton, IG10 1RB, United Kingdom
Phone: +442089260002
Rating: 4.3
based on 108 reviews.
Food Quality
Pros:
"The food was incredible and for a good piece too."
"Perfectly cooked food with excellent presentation."
"The food was incredibly delicious and the cocktails were very successful."
"Food was 10/10, we had the lamb and chicken platter."
"The lamb is probably the best in the area."
"The food was well cooked and super tasty, with good portion sizes."
"The quality of the food was really high; every portion was just the right size."
"Absolutely fabulous food..... Best mixed grill I have ever had, and the most tender meat too."
Cons:
"One of the worst dining experiences ever. Not a fan of conveyor belt dining."
"Shocking service and outrageous prices. Customer service was totally abysmal."
"Food was awful, had the meat balls do not recommend. They were flat, the chicken was hard and the lamb."
"Just a below average kebab. All I gad / sauces and falafel claimed to be home made but it is the cheapest frozen or no flavour at all ready made some kind of sauces."
"I was very disappointed with actual sizes of the portions and I found the dishes unimaginative."
"Not the first time we have been here, however feel that the food quality has gone down rather considerably."
"Over priced for what you get."
"Food was lovely but very expensive, if you are on a party night then would be a good night but for just a date night was just too loud."
Service
Pros:
"All the staff were lovely and really accommodating."
"Amazing and friendly service from all staff members."
"The service was so good even, though it was busy the waiters were looking after us."
"The host Tom is 100% top tier, he accommodated us and went over and beyond."
"Service was great, didn’t wait long for our food."
"Thank you team for the amazing service."
"Amazing service and food at this restaurant. The host Tom was one of best host I’ve come around."
"Waiter/waitresses were very welcoming, food was great."
Cons:
"Service shocking, Staff rude and more interested in trying to flirt and chat up girls than listen to requests for food and drink."
"Service was a bit strange thought can go and eat with colleagues, but there was live music, don't mind it but the volume was loud."
"Waited 2 hours for main course, one friend cancelled her main as too late to eat and another found salmon inedible."
"Very poor experience. My wife booked this for my 40th birthday with a table of 12 and unfortunately the meal was ruined by really poor service."
"OK food, poor customer service... Had to wait ages for drinks and not once did staff attend our party to ask if we were OK."
"Staff were rude and unless your a regular they arnt interesting in being attentive."
"Drinks and food terrible and staff member that served me just had an attitude problem very rude manners go far in life."
"The restaurant looks great, service is good too, but food is not great."
Atmosphere & Entertainment
Pros:
"10/10 experience with live Brazilian dancers and a live singer, atmosphere was great!"
"They had a samba dancer and it was wonderful, everyone was dancing and vibing to the live music as well."
"Thank you so much Atesh and mostly Tom, Definitely deserves a raise."
"We stayed there till very late and no-one rushed us to leave. They were playing all the songs that we requested."
"The venue is so spacious and was well equipped to cater for large groups."
"Amazing food, good prices, very friendly staff. The lunch menu looks great and will defo come back for this."
"Attractive stylish decor. Staff were friendly and attentive, food was tasty and came quickly, everyone enjoyed their dishes."
"Great Day..! My best friend was recommended the decorations is absolutely amazing the best food ever really good service friendly staff cant wait to see u all again."
Cons:
"It did however get a tad loud (perhaps I'm just getting old), but I couldn't hear much of what people were saying."
"We asked for an extra side of couscous but it never came. My meal came with rice but there was hardly any rice, perhaps one spoonful."
"One hour to get our starters (some of which got sent back because they were cold!!) and some main meals forgotten that had to be asked for three times."
"Great service, good quality food, highly recommend. We went for dinner but i saw their lunch menu and I will definitely be back!"
"However, ordering this dish as a takeaway disappointed me."
"It was clear to me that grey haired guy wouldn't want us to ever come back, perhaps because our party consisted of black and asian people."
"Nicely decorated restaurant, food was nice and our waiter was very friendly( BUT please check your BILL! )"
"Food was lovely, service was good but no COVID socially distancing measures were in place at all."