ATESH Grill x Bar Reviews Summary

Category: Turkish restaurant

Address: 280-282 High Rd, Loughton, IG10 1RB, United Kingdom

Phone: +442089260002

Rating: 4.3
based on 108 reviews.

Food Quality

Pros:

  • "The food was incredible and for a good piece too."
  • "Perfectly cooked food with excellent presentation."
  • "The food was incredibly delicious and the cocktails were very successful."
  • "Food was 10/10, we had the lamb and chicken platter."
  • "The lamb is probably the best in the area."
  • "The food was well cooked and super tasty, with good portion sizes."
  • "The quality of the food was really high; every portion was just the right size."
  • "Absolutely fabulous food..... Best mixed grill I have ever had, and the most tender meat too."

Cons:

  • "One of the worst dining experiences ever. Not a fan of conveyor belt dining."
  • "Shocking service and outrageous prices. Customer service was totally abysmal."
  • "Food was awful, had the meat balls do not recommend. They were flat, the chicken was hard and the lamb."
  • "Just a below average kebab. All I gad / sauces and falafel claimed to be home made but it is the cheapest frozen or no flavour at all ready made some kind of sauces."
  • "I was very disappointed with actual sizes of the portions and I found the dishes unimaginative."
  • "Not the first time we have been here, however feel that the food quality has gone down rather considerably."
  • "Over priced for what you get."
  • "Food was lovely but very expensive, if you are on a party night then would be a good night but for just a date night was just too loud."

Service

Pros:

  • "All the staff were lovely and really accommodating."
  • "Amazing and friendly service from all staff members."
  • "The service was so good even, though it was busy the waiters were looking after us."
  • "The host Tom is 100% top tier, he accommodated us and went over and beyond."
  • "Service was great, didn’t wait long for our food."
  • "Thank you team for the amazing service."
  • "Amazing service and food at this restaurant. The host Tom was one of best host I’ve come around."
  • "Waiter/waitresses were very welcoming, food was great."

Cons:

  • "Service shocking, Staff rude and more interested in trying to flirt and chat up girls than listen to requests for food and drink."
  • "Service was a bit strange thought can go and eat with colleagues, but there was live music, don't mind it but the volume was loud."
  • "Waited 2 hours for main course, one friend cancelled her main as too late to eat and another found salmon inedible."
  • "Very poor experience. My wife booked this for my 40th birthday with a table of 12 and unfortunately the meal was ruined by really poor service."
  • "OK food, poor customer service... Had to wait ages for drinks and not once did staff attend our party to ask if we were OK."
  • "Staff were rude and unless your a regular they arnt interesting in being attentive."
  • "Drinks and food terrible and staff member that served me just had an attitude problem very rude manners go far in life."
  • "The restaurant looks great, service is good too, but food is not great."

Atmosphere & Entertainment

Pros:

  • "10/10 experience with live Brazilian dancers and a live singer, atmosphere was great!"
  • "They had a samba dancer and it was wonderful, everyone was dancing and vibing to the live music as well."
  • "Thank you so much Atesh and mostly Tom, Definitely deserves a raise."
  • "We stayed there till very late and no-one rushed us to leave. They were playing all the songs that we requested."
  • "The venue is so spacious and was well equipped to cater for large groups."
  • "Amazing food, good prices, very friendly staff. The lunch menu looks great and will defo come back for this."
  • "Attractive stylish decor. Staff were friendly and attentive, food was tasty and came quickly, everyone enjoyed their dishes."
  • "Great Day..! My best friend was recommended the decorations is absolutely amazing the best food ever really good service friendly staff cant wait to see u all again."

Cons:

  • "It did however get a tad loud (perhaps I'm just getting old), but I couldn't hear much of what people were saying."
  • "We asked for an extra side of couscous but it never came. My meal came with rice but there was hardly any rice, perhaps one spoonful."
  • "One hour to get our starters (some of which got sent back because they were cold!!) and some main meals forgotten that had to be asked for three times."
  • "Great service, good quality food, highly recommend. We went for dinner but i saw their lunch menu and I will definitely be back!"
  • "However, ordering this dish as a takeaway disappointed me."
  • "It was clear to me that grey haired guy wouldn't want us to ever come back, perhaps because our party consisted of black and asian people."
  • "Nicely decorated restaurant, food was nice and our waiter was very friendly( BUT please check your BILL! )"
  • "Food was lovely, service was good but no COVID socially distancing measures were in place at all."

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