Hamptons Estate Agents Tower Bridge Reviews Summary

Customer Service

Pros:

• "Having left my apartment in the capable hands of Hamptons simply meant that I had peace of mind and my property rented sooner than later."
• "Thanks to Verity for very quickly finding me a great tenant."
• "Jonathan Isaac was an absolute pleasure to work with and he made the process of moving out from the property I had been renting, a far smoother one."
• "Mario's unwavering support and prompt responses to our inquiries were invaluable throughout our search."
• "Megan has been extremely responsive and helpful. We couldn't have asked for more from Megan."
• "Our agent, Megan Sillett, is fantastic. She always responds on the same day and follows up with emails to see how well any issues were resolved."
• "I'd like to call out the outstanding responsiveness, reliability and willingness to help from Megan."

Cons:

• "If you're anything like me you probably don't particularly like estate agents very much, it seems like they are a necessary but unwelcome part of house transactions...if we want to sell or buy a house we have no real choice but to use them, and tolerate countless calls from Foxtons telling us that they could sell the property at an even bigger price."

Professionalism

Pros:

• "They pay great attention to detail with regards to the initial valuation and do an excellent job of managing the sale from start to finish."
• "Attention to detail, professionalism and all round interpersonal skills were excellent and most importantly, NO B*LLSH*T...Working with and making property work, whilst far from being 'Rocket Science', does require a degree of knowledge AND understanding of the market sector in question."
• "Excellent service provided by Peter & Will, dedicated, professional and friendly."
• "Friendly and professional staff with excellent local knowledge."
• "Working with Will Wisbey was a pleasure and refreshing experience, someone who provides advice when asked and his opinion on the market was objective, honest and portrayed reality."
• "The team were great and sold my flat very quickly where other local agents in the Shad Thames area had failed."
• "Georgina at Hamptons was by far the most helpful and professional estate agent I came across."

Cons:

• "We initially tried another agent but their lack of professionalism slowed our sales process down."

Market Knowledge

Pros:

• "I was impressed by his deep knowledge of the area's market, and his persistence leading up to a sale."
• "Expert knowledge of the local market and an ear to the ground."
• "Simon Edwardson maintained contact and provided advice on the area from his extensive knowledge."
• "They really take the time and effort to ensure it is presented in its best possible light."

Cons:

• "Despite tough market conditions, Hamptons not only managed to sell my property they also handled a particularly difficult 'chain' that went above and beyond my expectations....very professional service!"

Responsiveness

Pros:

• "Will definitely use their services again."
• "Hamptons were very quick in renting out my apartment."
• "Someone was always available even on the very rare occasion my main contact (Jamie) wasn't."
• "Megan always coordinates the needed support for the problem to be fixed and stays on top of it until resolved."
• "Even after leaving the property, she has been prompt in responding to tenancy reference requests."
• "Excellent customer service! I needed a rental at short notice, James Isaac went the extra mile to ensure everything went smoothly."
• "Peter was always available for questions."

Cons:

• "If Jack's work and ethic are an indication of the standard required of all associates at Hamptons, then I safely say this firm will definitely feature highly on my list when it comes to re-letting in the future."

Sales Efficiency

Pros:

• "Peter and his team helped us to sell our apartment in a challenging market."
• "Thanks Peter and the Team at Hamptons International. Sold our apartment in a challenging market."
• "Will and Pete sold it within 2 weeks. It if wasn’t for Will I would have never sold the flat as my solicitor was useless and Will did most of the work."
• "They gave us a honest and credible evaluation of the property and setup times and strategy for the sale...worked hard to find the right people and sold our property quickly and smoothly."
• "Hamptons as sole agents - they delivered almost immediate success."
• "Peter Papanicolaou in particular, in selling our Shad Thames flat - despite the very challenging conditions of the stagnant housing market and uncertain economic climate, they proactively secured an offer."
• "Peter @ Hamptons Tower Bridge found me a buyer at a win-win price for both sides within a month."

Cons:

• "We were the buyer. Hamptons, as agent for the seller, worked tirelessly to keep the lines of communication open and clear, making sure there were no misunderstandings."