HeadQuarterz Reviews Summary

Stylists and Staff

Pros:

• "I strongly recommend Vittorio, he is incredibly talented and makes my hair look better than I could imagine."
• "Elizabeth is really talented and such a perfectionist, which I loved!"
• "Elsa is a Godess!!! She’s thoughtful caring and truly does the most beautiful job!"
• "Paul did a fantastic job of balayage/highlighting my hair and made me feel really comfortable."
• "Elizabeth did a fantastic job with my hair! She did a very natural blonde balayage and trim to keep my ends healthy!"
• "Thanks Elsa & the team for looking after me yesterday. Fantastic service from the moment I walked in the door."
• "Elizabeth is the best. She perfectly transformed my dull, faded hair just as I asked."

Cons:

• "Argued with me about the hair style I'd asked for. Came out with a haircut that I didn't ask for and looked awful."
• "Don't trust any of the reviews of this hairdressers as they remove reviews."
• "I advise not coming here to get your hair cut as they will give u a bad hair cut and their customer service is terrible."
• "I went here on Friday and received the worst haircut in my life by a nice guy but utterly incompetent when it came to curly hair."
• "Awful place. I'm almost certain my hair dresser was high when he cut my hair because his hands were shaking so much."
• "Person cutting my hair was brash and borderline rude."
• "After spending more than 6 hours there, my bangs were cut unevenly and a small chunk in the middle is even missing!"

Salon Atmosphere

Pros:

• "The salon: lively, friendly, clean and in a great spot right by the tube."
• "The team at Headquarterz are extremely welcoming and friendly!"
• "Lovely clean stylish space with wonderful, friendly staff that instantly make you feel like a long-time client."
• "The overall atmosphere and staff are so lovely and attentive."
• "The atmosphere is very nice, lovely music plays in the background, and the clients are always offered nice coffees and refreshments."
• "The salon always has an incredibly relaxed and friendly atmosphere."
• "Everyone there is extremely welcoming. Great place."

Cons:

• "The manager needs to work on his customer service."
• "Absolutely heartbroken 💔 my sister got her hair done this afternoon at headquarterz and all I can say is we are utterly disappointed."
• "This was also said to me by my mother in law. We went back as we was not happy and told them we wanted our money back and he accused us of just coming back for the money."

Treatments and Services

Pros:

• "Had my Brazilian straightening treatment yesterday with Elsa and it was great!"
• "I have tried so many places before for keratine treatment ... till I found Elsa in headquarterz.. now I won’t go anywhere else ... she is the best of the best."
• "The best keratin I've ever had! I have curly, Arab hair and have tried getting keratin at so many salons... This place is superior."
• "Arek did an absolutely amazing job of transforming my long, unruly and unmanageable hair into a hair cut that had so much depth and layers."
• "I have been having the Brazilian keratin treatment on my hair by Elsa for the last 7 years."
• "Definitely recommend their keratin treatment. I have extremely curly, frizzy hair and started getting treatments about a year ago with them and I am also so happy with the results and how long they last."
• "Been here a couple of times now & it’s literally changed my life! Elsa is so lovely & her work doing brazilian blow drys is amazing."

Cons:

• "A lady called Elsa did my bleaching... When she rinsed out my hair was grey and completely burnt."
• "Once i had left and the curls had dropped out my partner told me that my hair was not straight and looked uneven."
• "The colour at the bottom is very cold (as it was before) and the roots up to the hear is warm and red/brown."