Baker Street Dental Reviews Summary

Professionalism

Pros:

• "Dr. Godwin and nurse Diksay for their exceptional service."
• "Dr Prebianchi was so professional."
• "The whole process was straightforward and I couldn't recommend them both enough!"

Cons:

• "I found the dentist knowledgeable - but any semblance of professionalism disappeared when discussing prices."

Patient Care

Pros:

• "I felt cared for, I arrived early and in a lot of pain."
• "The ladies on reception were kind, I immediately felt cared for."
• "The staff was very kind and helpful."
• "They were highly professional, kind and listened to all my concerns."

Dental Expertise and Treatment Outcome

Pros:

• "My abscess and tooth were dealt with quickly and very efficiently."
• "Dr. Boulis fixed my tooth, it looks the way it was before it broke."
• "The results are amazing! She did such a good job! It's smooth and natural."

Cons:

• "Just had a broken tooth re-attached, there were some minor issues."

Transparency and Pricing

Pros:

• "Honest and upfront with treatment plans and cost."
• "Told me payment plans before the treatment started."
• "Costs can be found via their website however Dr. Boulis detailed that which was relevant to my treatment."

Cons:

• "I was quoted £970 for a wisdom tooth extraction."
• "For antibiotics, I was quoted £40 which the dentist then “discounted” to £25."

Comfort and Reassurance

Pros:

• "I was very anxious about the appointment and the procedure, but Deborah was very patient with me."
• "The best dentist I’ve seen so far, Mr.Godwin and his assistant today were very reassuring."
• "Dr. Boulis was professional and patient - he talked me through what to expect."

Accessibility and Convenience

Pros:

• "So easy to book, 30 mins in the chair, and your teeth are squeaky clean."
• "I also really like that the clinic is open late, making it easier to schedule in around a busy work schedule."

Follow-up Care

Pros:

• "PS the after care phone call was extremely comforting."
• "They even reach out to me a day after the surgery to check on how I am feeling."

Staff and Dentist Professionalism and Care

Pros:

• "EVERYONE I interacted with was helpful and professional."
• "The front desk staff Kami and Jamaal were so lovely to deal with."
• "Dr Boulis was so professional and honest."
• "Godwin and the staff are so lovely. Very professional."
• "Dr Antoaneta Day is a wonderful specialist oral surgeon."
• "Doctor Godwin did an excellent, quick and efficient job."
• "Dr. Boulis is a top notch, kind, compassionate dentist."
• "All the staff at the clinic were great."
• "The staff at the clinic are friendly and are good at easing the worries of nervous patients!"
• "I would definitely recommend going to this dental practice especially if the case is an emergency."
• "Dr Juliana Brito and Nurses Divine and Mahlet were professional, kind and caring."

Cons:

• "The receptionist was very rude and unprofessional."

Treatment Outcome and Quality

Pros:

• "He fixed my tooth perfectly."
• "The entire procedure took less than 45 mins and was completely pain free."
• "Dr. Boulis was able to make a gorgeous temporary tooth for her."
• "He explained everything to me really well and was very reassuring."
• "Dr Afeeva was very professional and explained the findings and all options clearly."
• "Now I have a more confident smile and It’s literally been a life changer for me."
• "Perfect work on my teeth and most importantly no pain."
• "Had an excellent experience! Well worth the money spent!"
• "Dr Boulis’ skill and patience impressed me."
• "The end result was better than I expected."

Cons:

• "2 root canals (first stage of treatment only) cost nearly £2000, so this is something to keep in mind."

Cost and Pricing

Pros:

• "Fees were fair, as well."
• "The fee he quoted me was significantly higher than what I paid my local dentist, but lower than what the cost for a new crown would be."

Cons:

• "stay away from this place.they wanted to charge me 900 pounds to extract a tooth that costs around 200 in any other place."
• "As this a private practice and I went on a weekend, 2 root canals (first stage of treatment only) cost nearly £2000."

Patient Experience and Follow-up

Pros:

• "And the office followed up the next morning to check on her to boot!"
• "Karolina at reception was also very reassuring, imploring me to call if there were any issues after my treatment."
• "The customer service team at the front desk were very courteous and professional."
• "Also a day after the procedure, they sent me a message to check on how I was feeling which was a nice touch."

Cons:

• "Lack of follow-up after the procedure."

Overall Satisfaction

Pros:

• "My overall experience was excellent."
• "The best experience I have had with a dentist."
• "I have been going to the dental clinic for years and always had good experiences."
• "I would highly recommend them!"
• "I was extremely satisfied with the service."
• "I will definitely be going back to this clinic."
• "Overall, a very good experience."

Cons:

• "Terrible experience, do not go here."

Accessibility and Environment

Pros:

• "The location is very convenient for me."
• "The dental clinic is clean, modern, and feels very new."