The Merivale Dental Practice Reviews Summary

Staff and Professionals

Pros:

• "Dr. Johal was my orthodontist and I am very happy with the results. Dr. Nolan is my dentist and he's absolutely great."
• "From the reception and booking staff who are always really helpful to Shiva, my hygienist, who has always done a fantastic job."
• "The staff are consistently welcoming, friendly and reassuring."
• "Dr Hajirah Mir at extremely short notice."
• "The dentist Haj was very knowledgeable and patient."
• "I have Sally as my dentist and she is brilliant."
• "Every single member is absolutely brilliant!"
• "Matthew in particular for me is a fantastic dentist!"
• "Dr Sally El-Sharawi exhibits a high level of care and expertise."
• "This applies equally to his assistant Lesley and the team at the front desk."
• "All the staff at the practice are so welcoming and friendly, and will go above and beyond to try and accommodate your needs."
• "Everyone is highly professional, friendly, personal and helpful."
• "Matthew and his team of dentists, dental nurses, hygienists and reception staff all go above and beyond."
• "Largely due to the expertise of my Dentist Kulvinder, who by the way, is very good with a needle."
• "Dr Nolan has a really superb “chairside manner” which is warm, friendly and completely reassuring."
• "Dr Hajirah Mir, who was exceptionally professional, considerate and caring."
• "I have seen Kulvinder for over 10 years and he is a gentleman and a true professional."

Cons:

• "20 mins elapsed into my appointment time and I still wasn't seen."
• "I am very unhappy with the online system to request appointments."

Treatment Experience

Pros:

• "Everything from hygienist to dentures to implants and it's been a great experience."
• "Fixing my teeth once and for all was a long and complicated project, and I'm glad I trusted it to the Merrivale - Zain and Matthew in particular."
• "My root canal procedure, which lasted over an hour, was completely pain free."
• "Had a tricky procedure that spanned over a few appointments. My dentist Zain Rizvi was absolutely superb."
• "Treatment is undertaken with care to maximise your comfort."
• "Kulvinder clearly explained each step of the work which was carried out to a very high standard."
• "Kulvinder has shown me what it means to be a truly exceptional dentist."
• "Over the past four months I have had a crown replaced, a tooth extracted and an implant fitted."
• "Every visit to the hygienist or for a check up with Kalvinder feels like a highly personalised experience."
• "The process was explained very clearly and the dentist (Sally) was very good at explaining the procedure and how to look after my teeth afterwards."
• "I love my new smile and I could not thank enough to Matthew!"
• "Dr Sokhal accommodated my urgent need very promptly and answered all my questions patiently."
• "He has a light hand and is very skilled at his work."
• "Dr Nolan is so well qualified in the area of implants."
• "I am delighted with the orthodontic corrections made by Professor Ama Johal."
• "Dr Sharawi rebuild my teeth with composites, and I now have a fantastic smile I can be proud of."

Cons:

• "If I'm a private patient paying £80 for the first appointment, I'd expect their time management to be on point."
• "My lower wisdom teeth had been troubling me for almost 10 years, but I'd been reluctant to have them taken out on the basis of previous advice about waiting until they'd fully come through."

Cleanliness, Comfort, and Ambience

Pros:

• "The practice is also very modern, super clean, hi-tech and it always smells nice :-)"
• "The Merivale Dental Practice is extremely organized and very clean."
• "The waiting room is pristine, hygienic, well-decorated; notably inviting and clean but not 'clinical'."
• "Merivale is a very friendly, relaxing place to go for your dental treatment."
• "The practice is modern and inviting, and lacks that clinical feeling, which also helps."
• "From the moment you walk in you're greeted with a warm welcome from the reception."
• "The whole place is immaculate and the COVID arrangements are extremely thorough and reassuring."
• "A very well established dental practice, warmly greeted upon arrival and seated in a very modern, clean and gorgeous smelling (lemongrass) waiting area."
• "The practice handholds you through every treatment and even call you the next day to check on you if you’ve had anything major such as extractions."
• "Sitting in the waiting room felt like i was waiting for a 'triple shot espresso machiato with whipped cream hold the froth'. The design and decor instantly puts you at ease."

Cons:

• "Concierge service was impeccable. Time management? No."

Location, Facilities, and Modern Equipment

Pros:

• "They also have a digital mouth scanner."
• "This is also a very up to date practice: a patient completes a record on an ipad, not on paper; and the x-ray the dentist took of my cavity was emailed to me while I was still on my way home!"
• "State of the art, well maintained, modern and up to date facilities."
• "Secure, safe, clean, hygienic, spacious, temperature regulated environment."
• "Merivale is a hop skip and jump from Greenwich Public Transport and located within plenty of metered parking available during core hours."

Cons:

• "Although they don't have a 3d or panoramic scanner they can arrange externally."

Hygiene and Safety

Pros:

• "They are zealots of hygiene and I felt safe and sound."
• "They use special air filters with uv lights to clean the air and wipe every possible surface."
• "In these difficult Covid times the practice feels completely safe."
• "You are met at door and temperature is taken. Doors opened for you. There is a sanitizing station. Wipes are offered for your mobile and bag."
• "Safety is prioritized and patient well-being is of paramount importance."

Cons:

• "I wish the clinic could have taken a better look at the patient's mask hygiene."

Financial and Pricing

Pros:

• "Prices are high but in line with the level of service and care received."
• "I had two cavities filled for a fraction of the price I was quoted at my old dentist."

Cons:

• "Prices are too high."
• "Expensive, but it was expected for such premium services."

Technology and Innovations

Pros:

• "Always pleased with their investment in modern technology."
• "They're a modern clinic with great technology."
• "Dr. Sally used an intra oral scanner to take impressions for a mouth guard - it was quick, easy, and a far better experience than the traditional method."

Cons:

• "I just wish they would incorporate more AI-driven treatment options."