Address: Caversham Rd, Reading, RG1 8AJ, United Kingdom
Phone: +443304605544
Rating: 3.7
based on 284 reviews.
Service
Pros:
"Service was excellent, food was amazing, cocktails were brilliant."
"The staff were attentive & friendly & went out of their way to look after us & give us what we wanted."
"Service was good, the waitress was very polite."
"From the very beginning we felt welcome and the service throughout was very friendly."
"Our waitress was amazing spoke to the kids and kept supplying us with drinks."
"Staff are really on the ball here & the menu choices are extensive & reasonably priced."
"The service was outstanding...The member of staff Christina who was looking after us for the evening was amazing."
Cons:
"Staff got the bill wrong 3x on the 4th time it still was not right but could not be bothered to hassle over 50p."
"The staff did not know what they were doing."
"Given the final cost and experience, we won’t be rushing back."
"After waiting for 40 mins, our food didn’t arrive until 10:10… when it was meant to be closed."
"The table opposite us has not been cleared since we arrived over two hours ago, the staff have mostly ignored us."
"Nobody bothered to clear our table or clear the empty plates."
"We sat and were forgotten about for 20 minutes."
Food Quality
Pros:
"Food was actually very good."
"The burger wasn't over done to dryness it was still juicy very tasty and the Mario fries..... I can't even talk about them without my mouth watering they are amazing."
"The food was fresh and cooked well."
"Lovely food! Jack Daniels sauce is lush!"
"Food was as good as chips and a burger can get."
"The food was excellent."
"The food tasted pretty good but was overpriced for how much you got compared to other places."
Cons:
"I was quite upset at the recent menu changes."
"Food was cold and disappointing."
"It was missing half of the ingredients advertised."
"The food was a big let down."
"Food wasn't great quality and everything was soaked in a really sugary black liquid."
"The burger in particular was very dry and hard."
"The food I ordered, from the festive menu, was a Christmas Combo bucket, which was very dry, though filling."
Ambience
Pros:
"The venue itself though is very pleasant and so are the staff."
"Very lively place with good service."
"Great location for a birthday celebration."
"Very nice meal with my daughter to celebrate her first week at university & my birthday 🎂."
"Background music helps create a fine atmosphere as does classy interior decor."
"The ambience was great as usual."
"All in all a good evening, and good memories made."
Cons:
"The worst though, how loud the music was. Way too loud for a restaurant, more the level for a pub or club."
"Music was so LOUD and couldn't hear each other without shouting."
"The music was too loud for mid afternoon."
"Music so loud the waitress had to keep repeating herself."
"The music was far to loud everyone in the restaurant was talking over the music and over each other."
"However, for me, it's a bit too busy and loud."
"Lots of noise on a busy Friday night so not for anyone wanting a quiet meal. We enjoyed the atmosphere!"
Value for Money
Pros:
"TGI Fridays is still a good bet and good value for money and family time."
"Very family friendly place to go. Cheap and cheerful."
"That said, it's possible to get a reasonably priced meal."
"The food is American inspired but always well cooked and presented with a generous portion though not massive."
"Food was as it's always been - Very tasty, maybe slightly overpriced, but the experience as a whole probably makes it worthwhile."
"The most delicious, fresh, huge TGI Friday's meal we've had in years!"
"There is free parking available on site."
Cons:
"Mass produced pre made food served at 5star prices £10.50 for a starter £18+ for a burger and £13+ for a Sunday Savoy prices for chain restaurant food."
"Cocktails are £18 I will let you decide if that's overpriced or not."
"For the price you pay, food should be gourmet, hot and tasty."
"Paired with the increased prices, and its hard to see the value."
"Even with the 5 free cocktails and our Daughter eating free as an offer on the menu, it was still quite a margin over a hundred pounds."
"I felt the restaurant was a little pricey if you don't pick the deals and a £15 meal can easily become a £50 meal with a couple of drinks and extras."
"For 18.50 i didn't feel this was good value for money."
Cleanliness
Pros:
"It was clean, which is a big thing due to Covid."
"The place is nice and clean (including toilets)."
"Went back- big big improvement."
Cons:
"Seating was dirty and sticky, as was the floor and table."
"Floors and chairs were sticky, as were the menus and tables."
"Tables sticky, Dust on over table lampshades."
"The table and seating were not clean."
"Toilets were flooded, staff were absent."
"The gents were a total disgrace."
"Toilets not great, very cold everything looked like drunk people had maybe done damage and minimal effort made to fix things."