Address: High St, Bracknell, RG12 1DS, United Kingdom
Phone: +441344867575
Rating: 4.2
based on 262 reviews.
Food Quality
Pros:
"New breakfast menu is VERY good. Nice choice of indulgent American style options."
"Amazing food - really good and authentic American food."
"Food was really tasty, brisket was amazingly tender."
"Food was amazing - the guy serving was super friendly and nice."
"Food was delicious and enjoyed by adults and kids alike."
"Food was freshly made and very tasty."
"The food was great and came out really quickly. Everything was cooked really well and the bacon was nice and crispy."
Cons:
"The majority of our meat platter was a combination of well done, overcooked, charred and dry."
"Food… brisket was dry and tough, doused in sauce which redeemed it a little."
"Absolutely disgusted with the food and drinks today. My daughter's chicken was bleeding, my partner had frozen corndogs."
"The burgers were okay (nothing special and can't complain), but the briskets and beef ends were a let down."
"The food, wasn't amazing. Portions are massive, but the quality was way off."
"The pulled pork was dry, the brisket might of been rubber, and the Mac and cheese tasted as if it was made with water."
"The food itself isn't the best BBQ we've had and is very expensive for what it is."
Service
Pros:
"Service is the best in this place. Staff is really relaxed and friendly."
"I have to say the customer service was outstanding."
"Staff are always on top form and are friendly."
"Our waiter was great! She was helpful and friendly."
"We were served by Jade who was so helpful. She couldn’t of been better, from the moment we arrived to when we left."
"The staff is very friendly, they have made sure we have everything we need."
"Every staff member is great - all fully engaged and friendly."
Cons:
"The restaurant had plenty of empty tables, but the overall experience was marred by the inadequate staffing, lack of management presence, and issues with service."
"Shocking service. Below average food. We were sat for 20 minutes and hadn't even been asked for our drinks order yet."
"The service wasn't great, got the starter and was still waiting for drinks to arrive."
"Staff were a bit complacent tbh.. despite lack of customers."
"Service was very bare asked for drinks/dips and never turned up, no one around to ask for things and when did ask nothing came."
"Service was really slow today. We must have waited about an hour for the main."
"Service could be a little better and the menu we found a little confusing."
Ambiance and Decor
Pros:
"Great atmosphere, we went at a quiet time, apparently they had been busy over Bank Holiday."
"The interior is a mix of metals and woods with some very American decorations here and there."
"The atmosphere is spot on. (I lived in Texas 15 yrs and have had plenty of bbq/smokehouse food) Blues is as good as any I've tried."
"The ambiance was very chilled and the decor & music matched brilliantly the style the restaurant goes with."
"This is a really nice place for a meal with friends or family. The restaurant is really nicely decorated inside with an outback American feel."
"The ambiance is fab. The music, cool."
"They play country music and it was not loud. Just perfect to enjoy my time there."
Cons:
"The toilet was also in a very bad state, the floor was covered in newspaper and other towels obviously there had been a leak and repairs were due."
"The place was almost empty."
"The place is also overcrowded with too little space and terrible floor planning and every surface is sticky."
"Dropping a star as the seats are uncomfortable and tables didn’t feel particularly clean."
"Most other things were just covered in BBQ sauce and all tasted too similar."
"The restaurant was severely understaffed, with only two employees working due to others not showing up for work."
"Unfortunately the drinks we ordered and paid for never arrived."
Value for Money
Pros:
"It's really worth every penny."
"Well worth the visit if you are in the area. Blues smokehouse, you need to shout about your discount a bit more - a great dinner for 2 for under £30 is brilliant!"
"When getting the bill we realised a promotion discount had been applied that we hadn't known about which was a nice surprise."
"Good value for money (£110 for seven of us, no alcohol as driving, but did include soft drinks)."
"Great food and service and the surprise that when we got the bill there was 50% off our mains on the day we visited was amazing."
Cons:
"Not particularly good and overpriced."
"Beer at 7.50 for 440ml whilst very tasty is overpriced."
"It is still expensive to eat here, but unjustifiably so."
"All in all 2 of us paid £55 for average food that we wouldn't come back for at all... We didn't necessarily regret going there however weren't fond of spending that much money for that average food, sorry..."
"Very tasty food, but I feel a bit overpriced in areas. It was a very expensive meal out for a quite frankly is a BBQ, portions were not massive either."
"For a bill of over £110 for 3 people not worth it."
"Had the vegan platter £38 was a bit pricey I would of priced at maybe £15-18."