Pizza Hut Reviews Summary

Food Quality

Pros:

• "The food is good quality."
• "Food was great and hot."
• "The staff were friendly and pizza was delicious."
• "Food was really tasty."
• "Food was hot and tasty."
• "Absolutely amazing food and drink, the pizzas were cooked to perfection and tasted amazing."
• "The pizza was fresh and the fact that you could eat as much as you wanted and drink as much as you wanted was nice."

Cons:

• "The pizzas were that cheaply prepared that you could see the base of the pizza due to lack of ingredients and even the sauce base."
• "The food was bad TASTE, NO seafood pizza any more at this branch."
• "Margarita tasteless."
• "Pizzas were cooked well (no soggy bottoms) but were tasteless."
• "The meal was not very tasty. The free salad choice is the one we can be happy."
• "When receiving the food it was greasy and bland."
• "Pizzas were tasteless, chicken bites were awful."

Service

Pros:

• "Great place! The food was good and the service even better."
• "Great place for families...service was excellent I would come again and highly recommend the service was 10/10."
• "The staff here never fails to impress me."
• "Thankyou pizza Hut for good customer care specially in Corona time."
• "Excellent service and lovely food."
• "Fantastic service, fantastic atmosphere and food was really tasty."
• "Very friendly staff and very helpful."

Cons:

• "Poor service, never again."
• "Absolutely terrible, I waited ages to be served, the pizza was cold."
• "The worst customer service I have experienced in a long time."
• "Poor communication between the kitchen and the staff. Shocking service, will never be going back."
• "Terrible service, awful telephone manners, ordered a take away, my husband picked it up, he was given half the order and no till receipt."
• "Service was awful, wait times were so long."
• "The worst service I've seen in years, bloody awful! No one to serve you, the cooks are bringing food to the table, you have to go get your own cutlery and plates."

Atmosphere & Cleanliness

Pros:

• "Everything was clean and tidy."
• "Quiet restaurant so able to sit and relax and enjoy the food."
• "The salad bar was fantastic. Stocked up nice and tidy."
• "The combination of nice food, a clean and hygienic environment, and efficient service made for a perfect dining outing."
• "This Pizza Hut is very Nice and tidy."
• "The restaurant was nice a clean, salad bar was nice and tidy and salad was all fresh."
• "Very nice place and atmosphere, and the staff really welcoming."

Cons:

• "Pizza Hut was extremely humid inside. The interior is worn and seats are uncomfortable."
• "Salad bar was okay but didn't look very fresh. Cheesy balls were very greasy."
• "Terrible experience. The worst pizza hut I have ever been to. Tables were dirty. Food on the floor. Crayons on the floor."
• "Everything felt dirty and sticky. Would not recommend this place."
• "The chairs and table were dirty, there was gum stuck to the underneath of the table and it was filthy, there was crayon on the walls and under table."
• "Very poor quality food and pasta/salad bare very basic and not like before."
• "Awful service, poor quality of food, unhelpful staff. If I could rate it 0 stars, I would."

Value for Money

Pros:

• "Prices are great as always."
• "Cost came to about £48 after student discount for a group of 4 which is fantastic."
• "Great service, a great price."
• "Food was fresh and hot, and well priced too."

Cons:

• "Really not impressed, two stars as the price is still just about reasonable."
• "Prices are now ridiculous for mediocre food."
• "Too pricey for the quality of food given."
• "Other than that, very expensive. 3 large pizza, 1 pepsi and 4 cidre £95."