Address: 137 High St, Watford, WD17 2ER, United Kingdom
Phone: +441923213991
Rating: 4.0
based on 147 reviews.
Food Quality
Pros:
"The buffet style lunch tasted great with a good variety of food and the service was quick and efficient."
"All the food was delicious."
"The food is absolutely delicious and the service is exceptional."
"The food was excellent we all had a lovely lunch and left feeling relaxed, satisfied and happy."
"Food was outstanding."
"It was all delicious."
"Great filling salads."
Cons:
"Food came late, we were sitting at front of restaurant and all seemed chaotic due to them prioritising deliveries."
"Two pizzas thin on toppings, one lasagna, one chicken pasta... cost nearly £75? Never again"
"Pizza was cold."
"Caesar salad mostly leaf, half boiled egg 3 anchovies, mayo as dressing and dry chicken that was it."
"Over priced, mediocre tasting food."
"Food was just ok, takes forever to make a meal, we waited around 35 mins."
"Discussing waited 45 mins for food only to find it RAW on the bottom."
Service
Pros:
"Our waiter was polite. Friendly. Easy to talk too."
"Staff are always super friendly, mood is always really relaxed and free flowing."
"The staff where all helpful and friendly."
"Manager showed us a table and then we had very friendly service from Gosia."
"Good service and lots of seating."
"The staff were so attentive and it was brilliant value for money."
"Always great service and food. And the atmosphere is lively."
Cons:
"I honestly don't see what the fuss is about. Overpriced food, pizza is nothing special, small portions and generally just paying for a name."
"Whilst the serving staff were all lovely, the bald maître d’ was rude and unhelpful."
"The staff were slow and awkward."
"Terrible customer service, left standing at the door while staff members walked past."
"The waitress was very unhelpful and uninterested."
"The waitresses are slow and don't come back to see how you're doing."
"Service was ok but the food was sad with no love and very lacking in actual toppings."
Atmosphere
Pros:
"Very relaxed and chill atmosphere."
"Amazing place! Love design, atmosphere, lovely people and amazing food!"
"Lovely atmosphere."
"The restaurant is big but still feel cozy."
"Can get a bit too noisy when it's busy (hard to hold a conversation) and some of the tables are a bit too close together but other than that it's a nice venue."
"Nice vibe in the restaurant and recently refurbished. Good low lighting and nice decor."
"Very relaxed and pleasant atmosphere. The staff was helpful, friendly and professional."
Cons:
"The building is badly designed. There's no ventilation or air conditioning."
"There is so much dust in the air in this place."
"This Pizza Express was fairly small and we were by the front door which meant we had a cold breeze every few minutes."
"The atmosphere was OK tables bit close together, not value for money."
"Got quite noisy, and it resulted in us eating quickly to get out of the place."
"We came for lunch and had to leave before ordering as the music was way too loud."
"Found the restaurant cold at the far back, ground floor near windows."
Value
Pros:
"Prices fairly high for what you get, unless using voucher codes... at which point they become much more reasonable."
"Used Tesco vouchers with absolutely no issue! Always nice :)"
"Total bill was £64 which was very reasonable for what we had."
"The staff were so attentive and it was brilliant value for money."
"They do what they do best with great Italian pizzas a friendly team and reasonable prices."
"Pizza Express is not somewhere we'd usually choose to eat but I was very pleasantly surprised."
"Always love eating here. Great gluten free choices and app user discounts and offers."
Cons:
"I honestly don't see what the fuss is about. Overpriced food, pizza is nothing special, small portions and generally just paying for a name."
"Two pizzas thin on toppings, one lasagna, one chicken pasta... cost nearly £75? Never again"
"Sorry but caesar salad with no caesar sauce for +12£ no thanks."
"Portion sizes are small and prices are big."
"The portions looked small and mediocre. Seriously?! £9 for some balls of dough."
"Portions were small and our meal was over priced."
"Terrible customer service... Not even the food was a redeeming feature as charged £12.95 for a non existent portion of pasta."