Bella Italia - Broadstairs Reviews Summary

Menu and Pricing

Pros:

• "Had the set menu which was 2 courses for less than £15 or 3 courses for less than £18, thought the pricing of this was excellent."

Cons:

• "My pizza wasn't so good as the previous visit; it was dry with hardly any mozzarella, and what was on it, was overcooked."
• "My spaghetti and meatballs had watery sauce which was only half warm."

Food Quality

Pros:

• "Stopped for a quick pizza, had the picante which was very tasty, perfect if you like a bit of heat."
• "The food was hot and fresh and tasty."
• "The breakfast was very tasty, we asked to have our bacon very well done and it was."

Cons:

• "The expresso martini wasn't the best, and the Marco polo wasn't heated evenly."
• "Food not overly impressive."
• "My mac'n'cheese was watery pasta, and my brother's 'fruit salad' was mouldy shriveled up grapes and bananas."

Staff and Service

Pros:

• "We were greeted by friendly staff quickly and shown to our table."
• "Special mention to Beata - very friendly, chatty, and welcoming."
• "Aga served us, she was so friendly and lovely! Dinner was out of this world!"

Cons:

• "The inishal service was good but when asked for an extra plate by a different server I was faced with passive aggressive undertones."
• "The waitress was clearly talking smack about me and my family(pointing and sniggering)."
• "Service was initially slow, took half hr to get our drinks."

Ambiance and Environment

Pros:

• "Place was clean and well presented and so were the washrooms."
• "Restaurant has a great layout with booths that sit 4 comfortably."
• "Fresh and clean and bright. So great to return to one of the high street favourites."

Cons:

• "When we got there, we were greeted with an eye roll. Then they all started cleaning down and putting stuff away just as we got our mains."
• "The whole experience was awful."
• "No atmosphere, food not that good, pizza looked as if it needed more time in oven."