Dream Smile Dental Clinic in Lewisham /Greenwich Reviews Summary

Emergency Dental Care

Pros:

• "Dr Lynch was able to identify the potential cause of the emergency and was able to put in replacement white fillings immediately."
• "I really appreciate Dream Smile accommodating me on such short notice."

Cons:

• "It has only been a day since I had this done so I will need to report back in a few months or years time potentially."

Pain-Free Treatment

Pros:

• "Dr Sara's treatments are completely pain free."
• "I was always scared of the dentist until I saw Sara."

Cons:

Invisalign Treatment

Pros:

• "Results from the treatment was exactly what I was looking for."
• "A new set were ordered and treatment continued until we were both completely happy with the end result."
• "Rhona was great throughout the whole duration of my Invisalign treatment."
• "Dr Mohsen and his team have exceeded every expectation."
• "I had Invisalign treatment with a very complicated case and composite bonding done after by Dr. Mohsen and literally got a smile of my dreams."
• "I've been particularly impressed with the Invisalign treatment I've received from Sara."
• "The results have justified my choice of provider."
• "Massively exceeded my expectations with my composite bonding."
• "The process was quick and straightforward."
• "The difference in my teeth between now and 12 months ago is incredible."
• "Dr Mohsen has delivered a service above and beyond what I could've hoped for."

Cons:

• "Because of Mohsen's perfunctory attitude, my orthodontic treatment, which should have been completed in nine months, is still problematic more than two years ago."
• "Mohsen's overcutting, gaps remain, causing me to severely plug my teeth with anything I eat."

Professionalism and Expertise

Pros:

• "The staff and all the dr’s I saw at the practice were extremely helpful."
• "Mohsen and the whole dental team at Dream Smile are exceptional!"
• "Dr Moshen is a very professional dentist with great personality."
• "Mohsen has been my dentist for 20 years... Everything about his dental clinic is amazing."
• "Dr Tehranian for almost four years... The Invisalign process was straight forward and expertly delivered."

Cons:

• "I can't really describe this orthodontic treatment as disappointing, Mohsen is very good at making excuses."

Customer Service

Pros:

• "I was always kept well informed of appointment times a few days before as well as on the day to avoid the chance of missing an appointment."
• "I would recommend with without reservation for your next dental appointment!"
• "The reception team are always very friendly and prompt, and you're never waiting long for someone to answer the phone when calling the practice."

Cons:

• "The female receptionist at dream smile that day were a bit rude and unapproachable."

Dentist Professionalism

Pros:

• "Dr Veronica she is the best dentist I’ve ever had, very professional, careful and explains everything as she goes along."
• "Dr Rhona Lynch was very professional and as someone who normally hates getting treatment, she put me at ease straight away."
• "Dr Glaucia Regina Minei is warm, professional, explains the procedures and treatments patiently."
• "Dr Mohsen is a very patient man...he showed me pictures/offered his opinion and advice in a very logical and constructive way."
• "Dr Mohsen Tehranian reassured me that the results would be great."

Cons:

• "Be very careful. Dr Mohsen is not an orthodontist and has no idea of how teeth fit together...he caused a tremendous amount of damage and issues to my bite and teeth."

Dental Clinic Environment

Pros:

• "The practice itself is very clean and the reception are welcoming."
• "The clinic is very lovely, by far the best and cleanest dental clinic I’ve ever been to."
• "Clinic is really really clean and staff are really professional and welcoming."
• "It’s a state of the art clinic with all the latest equipment and technology like no other."

Cons:

Treatment Experience and Results

Pros:

• "The service is here absolutely amazing. The staff are so friendly."
• "Had an incredible, seamless experience from start to finish."
• "I would highly recommend Dream Smile to anyone who wants a 5* experience from start to finish."
• "I have had my teeth cared for at this practice for over 10 years. I have found every member of staff welcoming and fully professional."

Cons:

• "Very bad dental practice experience absolutely not to be recommended."
• "A couple of missed appointments were enough to ask for advance payments for the next sessions."
• "I think this dentist is a complete incompetent and has been watching too many Saw films or fancies himself as some kind of Sweeney Todd character if the way he hacks your teeth about is anything to go by."