Dickens Yard Dental Ealing Reviews Summary

Greeting and Reception Experience

Pros:

• "you are greeted like a top hotel and also that they are genuinely pleased to see you."
• "From the moment I walked in, I was warmly welcomed by the reception staff."
• "I was greeted by the most professional and friendly receptionist staff who made me feel instantly welcome."
• "The reception staff are friendly, attentive, and always eager to assist."
• "As soon as you walk in the front door the receptionist is very friendly and welcoming."
• "Easy booking - either online or with the lovely receptionist."

Cons:

• "The man at reception was quite passive aggressive and had really negative energy."

Practitioner Skill and Professionalism

Pros:

• "Sahil and he explained everything to me in terms I can understand."
• "Dr Andrew Gardner, who was extremely patient, pleasant and reassuring."
• "Dr Kulendran for his superb work during my recent emergency wisdom tooth extraction."
• "Andrew and Sahil are skilled and experienced dentists."
• "The hygienist and dentist were an absolute delight."
• "Sahil, my dentist, has been absolutely amazing."
• "Danny remove my wisdom tooth, and surprisingly, it turned out to be a great experience."
• "My new patient appointment was with Dan and you can tell he's very knowledgeable."
• "Sahil and Colin are by far and large the best dental professionals I've met."
• "Dickens yard really took the time to find out what was causing my discolouration."
• "Sahil was great explaining all my options and advised the best treatment suited for what I wanted."
• "Dr. Kulendran was relaxed and professional."
• "Dr Sahil Thakkar... explained every detail of both the process and examination."
• "Very professional and caring dentist."

Cons:

Patient Care and Comfort

Pros:

• "I felt really cared for."
• "Both him and the nurse kept me informed on the whole process and therefore I was always at ease."
• "Daniel has also displayed a genuine kindness and empathy that makes the dental experience more comfortable and reassuring."
• "The extraction itself was efficient and virtually painless."
• "He even offered me some orange juice before I left, knowing that I hadn't eaten before my appointment."
• "They effortlessly combined a comedic touch with utmost professionalism."
• "His gentle approach made me feel at ease during the procedure."
• "For someone who has had a fear of dentists for ten years... Dickens Yard Dental has given me the confidence and reassurance."
• "They are all very professional and provide excellent service for us nervous patients!"
• "Dr. Sahil's calm and empathetic manner put me at ease throughout the appointments."
• "All my prior dentist anxiety has been wiped."
• "They all did a fantastic job in making me feel comfortable and anxiety free."
• "Focused on making sure patients are informed in the right way."
• "I’ll be coming back regularly for both of us!"

Cons:

Treatment Outcomes

Pros:

• "I can wholeheartedly recommend."
• "A huge shoutout to Dr Kulendran for his superb work during my recent emergency wisdom tooth extraction."
• "The fillings I received were nothing short of extraordinary."
• "I have recently completed my Invisalign journey at Dickens Yard and I am delighted with the results."
• "Teeth are in great condition and any repairs I’ve gotten done are also great."
• "Daniel was incredibly friendly, knowledgeable and made sure I was comfortable whilst extracting the tooth with ease."
• "Treatment was great. Really helpful advice and not painful!"
• "He managed to get me pain free and feeling confident about my smile in no time."
• "He scanned my teeth and showed me exactly what is going on under the surface!"
• "Super friendly and kept me at ease - a hard thing for someone who is scared of dentists!"

Cons:

Clinic Environment and Amenities

Pros:

• "the place itself is beautiful and clean."
• "Very modern facilities."
• "State of the art dental equipment."
• "Well-designed clinic with comfortable waiting areas."
• "Spotlessly clean, with a good ambiance."
• "Clinic is always spotless and a calming environment to walk into."
• "The practice is clean, tidy and doesn't have the usual dental 'smell' which makes me feel more at ease."
• "The surgery is very clean and relaxing with all the latest equipment."

Cons:

Booking and Administrative Efficiency

Pros:

• "Easy to book appointments."
• "Online booking is really convenient."
• "My appointments always run on time."
• "Very efficient with paperwork and appointment reminders."
• "Very flexible and accommodating with appointments."
• "No unnecessary appointments or treatments."

Cons:

• "I have had an appointment changed at short notice which was a little inconvenient."

Price and Value for Money

Pros:

• "Prices are reasonable for the location and service received."
• "I felt like I got good value for money."
• "They offer a range of treatments to suit all budgets."

Cons:

• "Slightly on the expensive side, but you do get what you pay for."