Waldron Dental Reviews Summary

Dentists and Treatments

Pros:

• "Went for a root canal treatment and may I just say the best dentists care i have ever received was at this practice!"
• "The dentist explains in full detail the procedure they will be doing and helps calm me down."
• "I went for the Invisalign package and I don’t regret it."
• "And Dr. Zainab Vasanwala - wow, I have never felt so safe in the dentist chair."
• "Today 08/08/2023 remarks the end of my braces journey with Waldron Dental clinic."

Cons:

• "I had the worst experience with this dental practice."
• "Waste of time and money. I done my braces and I got no results."
• "Once the payment is done - they stop with the good service."
• "At the beginning the service from this practise was great. Then it slowly started to deteriorate."

Staff and Service

Pros:

• "The nurses are extremely helpful and reassuring."
• "The team have been so efficient, the manager Stevie has been so flexible with me changing my appointments around."
• "Stevie is super good at her job very welcoming great customer service."
• "I have so much gratitude for the staff here."

Cons:

• "I did a teeth cleaning service here but sadly I paid a higher amount than many other places but the result is still not clean my teeth."
• "I had scheduled an appointment with this dental practice weeks in advance and took time off work to attend it. Unfortunately, they canceled my appointment on the day of without any prior notice."

Appointments and Logistics

Pros:

• "Their system they use is very organised and clear."

Cons:

• "During my treatment they cancelled my tightening appointment multiple times due to the dentist being on holiday or sick."
• "I booked a consultation, I spent 40 minutes on my journey, after having arrived to the clinic I was asked to wait to be seen."
• "I had two appointments where the x-ray machine was not working and I was not notified prior to the appointment."

Pricing and Value

Pros:

• "Strongly recommend!!!!"
• "It is money that is well spent and if time goes back I will still chose Waldron Dental Clinic over any other clinic."

Cons:

• "I was charged £100 for a contouring appointment that could not be done."
• "I felt like i was scammed to be honest. I gave about £1500-1800. Got nothing good back!"

Treatment Duration and Effectiveness

Pros:

• "And here I am, 6 moths after the treatment. Everything was absolutely fine!"
• "They’ve taken great care of my teeth this past year and half."
• "The whole team have been amazing."

Cons:

• "Firstly, it was concerning that after 18 months of treatment, two other orthodontists have advised me to take my braces off, yet the dental center insisted on keeping them on for three more months."
• "I have been paying £100 for ALMOST 2 YEARS and my teeth is STILL NOT STRAIGHT."

Professionalism and Staff Competency

Pros:

• "The team was great, very knowledgeable and professional."
• "I go to see Dr Shanka, hes very professional and skillful at what he does!"

Cons:

• "It is highly unprofessional that the orthodontists never traced my progress until the moment that I said I want them off."
• "Awful place! Complete lack of professionalism."

Customer Service and Reception

Pros:

• "The staff on reception are welcoming, especially their new MOS."
• "Bailey is the best receptionist and she always makes sure she gives me 10/10 service each and every time making sure I’m satisfied!"
• "The manager Emma has been amazing support also and a asset to the company."

Cons:

• "They have some of the worst staff ever."
• "Emma at reception is rude."

Recommendations

Pros:

• "I would definitely recommend this practice."
• "My friend who was with a different orthodontist and also has lingual braces, said she would swap in a heartbeat."
• "Anyone who asks I would 100% say go with Waldron."

Cons:

• "I would NEVER recommend this place."
• "Would not recommend."

Facilities and Cleanliness

Pros:

• "I always find the clinic very clean and organized."
• "The clinic has a professional and modern setup."

Cons:

• "Clinic hygiene is not good."
• "Their facilities are outdated."

Miscellaneous

Pros:

• "The atmosphere is friendly."
• "The service I received was of high quality, and I am happy with the outcome."

Cons:

• "They offer poor quality dental work."
• "It was a very stressful experience."