Chelsea Dental Clinic Reviews Summary

Orthodontic Treatment Experience

Pros:

• "I cannot recommend her enough regarding Orthodontic treatment after I have just completed a treatment plan with her myself."
• "Thanks to Amy, Mary and Harriet, I am a very happy bunny right now regarding my recent Orthodontic treatment."

Cons:

• "I was in a bit of pickle to say the least regarding my teeth Orthodontically and I was recommended to make an appointment with Amy via lovely helpful Mary (who works on reception) to get some direction on what best I do."

Staff and Service

Pros:

• "Amy is the truest definition of a top practice manager in my experience and clear observation."
• "Front desk team is always so personable, kind and caring."
• "Really lovely practice, and can say all staff are truly wonderful."
• "Dr Mitul fixed my gumline brilliantly and gave me such personal aftercare, he went above and beyond."
• "Mary, Sasha and Rachel have always greeted me with a smile and a great attitude and have always made it so easy to book appointments."

Cons:

• "The correspondence I received subsequent to my consultation was inconsistent with the information conveyed during the appointment."
• "It left me with an unexpected sense of distress, as I was led to believe that surgery was necessary according to the letter."

Professionalism and Expertise

Pros:

• "Amy put me at ease with her professional, very calm and competent approach."
• "Dr Richard and dr Aram are both exceptional experts in their own field."
• "I feel 100% confident that Dr Rhona will get me the smile I've been dreaming of for years."

Cons:

• "Most importantly if the practice adds treatment risk in letters which were not discussed during the consultation, it means that full transparency is not something they strive for."

Practice Management and Organization

Pros:

• "Amy has also set up the final stages of cosmetic dental treatment for me at Chelsea Dental Clinic and I am really looking forward to getting it done."
• "The entire team made me so welcome and I will be coming back in future!! 10/10 recommend!"

Cons:

• "This situation was particularly disconcerting, especially considering the substantial cost of the consultation with Dr. Rhona."

Overall Satisfaction

Pros:

• "If you need any help or direction as a patient in dentistry to find the right practitioner, Amy Walters will indeed be able to help do that."
• "Best dental clinic in London! Thank you so much Rhona and Chelsea Dental team, I couldn't be happier with my smile and the service throughout!"

Cons:

• "Due to this, I have went elsewhere for my treatment."

Dentist Expertise and Care

Pros:

• "Rhona, is one of the most genuine caring dentists I've ever come across."
• "She actually listens and fully understands the needs of individuals."
• "Her positivity, professionalism and genuine care for her patients is outstanding."
• "Dr Rhona Eskander, came into my life, and with the help of ALL the team they basically saved my life."
• "She is a true artist and absolutely the best at what she does."
• "Rhona's experience, knowledge and quality of care were what impressed me the most."
• "Dr Rhona was super efficient, compassionate and got me the best care."

Cons:

• "Rhona is in a big hurry when she deals with her patients."
• "She is rough when dealing with my mouth which was painful."
• "She doesn’t take time to explain things calmly."
• "Very much unimpressed by the service I received awhile back."

Patient Comfort and Satisfaction

Pros:

• "I've never been made to feel so at ease in a dentist chair as when I'm with Rhona."
• "Rhona went out of her way to ensure I was always comfortable and understood what was happening."

Cons:

• "I felt rushed during my appointments."
• "I experienced a great deal of discomfort after treatments with no follow up."

Clinic Facilities and Technology

Pros:

• "The clinic is beautiful, so clean and bright with the latest technology."
• "High-tech treatment rooms that make you feel at ease."

Cons:

• "The clinic seems to prioritize aesthetic over functionality."
• "Some equipment seemed outdated for such a high-end clinic."

Communication and Information

Pros:

• "Amy's communication was clear, precise and she kept me well informed throughout my treatment process."
• "All questions were answered thoroughly, and I was never left in the dark about any aspect of my care."

Cons:

• "My questions were often met with impatience and I felt like a burden whenever I needed further clarification."
• "Post-treatment instructions were vague, leaving me anxious about my recovery process."