Console Repair London Reviews Summary

Speed of Service

Pros:

• "Tariq helped to get it installed within 10mins."
• "They fixed it and picked up next day."
• "Dropped a Nintendo Switch off at 3pm, received a call at 6pm telling me it was ready for collection."
• "I accidentally broke my PlayStation HDMI port... it was sorted same day within a few hours."
• "They done a test on my faulty PS4... ready for collection next morning."
• "Dropped Xbox off at 8.15 and picked it up at 5."
• "Had my fan in my Nintendo Switch replaced same day."
• "Had a broken HDMI port on a PS4 fixed within 24hrs."
• "Fixed my son's Nintendo console in a day."
• "Took it there straight away after making an appointment and got my PS4 back in just an hour!"

Cons:

• "Got my console fixed 'in the end' after nearly a month. COVID added a week."

Quality of Repair

Pros:

• "Had a issue where another shop put Liquid Metal in my Xbox series x when it shouldn’t be. Console clinic sorted the problem out."
• "I am really happy with the result. They did the repair same day and now back home with a whisper quiet console which before sounded like a jet engine."
• "I repaired my ps4 this morning and when I put it on was absolutely NO sound."
• "My PS4 pro sounded like it was going to take off the fans were so loud, it was overheating every time I used it to game and crashing / switching itself off. It's like a new machine now, quiet and not getting hot at all."
• "Had to replace my HDMI port in my ps4... He also cleaned my console after 6 years of use and I can spot differences in performance."
• "Had a loud fan in my PS4 which also overheated every time I played any big game, and the guy fixed it over the weekend very swiftly. Now my PS4 sounds so quiet like the first time I bought it."
• "My PS4 stopped reading discs after I mishandled it when I was moving house. Went to see Chris - super easy to book in an appointment. He was able to identify the issue, fix it and get the console back to me in 90 mins."
• "Had my HDMI port replaced, done at a unbeatable price and within hours. Also loud noise coming from PlayStation has gone which was a nice extra bonus for me."
• "My xbox wasn’t able to read any of my discs and soon found Console Repair and booked an appointment right away. It was fixed the next day and has been working well ever since."

Cons:

• "It came back scuffed. Obviously not shipped off in protective packaging."
• "I had a damaged HDMI port, took it into the shop in the morning without an appointment and it was fixed by the afternoon! Very good service and works perfectly."

Customer Service

Pros:

• "Great communication, professional and smooth process. Many thanks Chris."
• "The engineer gave me a walkthrough of the repair and demonstrated the machine working."
• "Great service and nice guy. Can’t recommend enough."
• "Very professional and friendly. Checked my son's ps4 told me the problem and prices."
• "Chris from Console Repair responded to my email enquiry within an hour and called me to set up an appointment."
• "Customer service was brilliant too - checked in with me a month later to make sure it was still working fine. Nice touch!"
• "Visited Console Repair London to fix my PlayStation 4 which had a HDMI problem. They were friendly, responsive and brilliant in fixing the console within 50 minutes."
• "Very good customer service. Quick fix available for a price."
• "Called to ask about the fault with the kids Xbox one, confirmed it could be fixed and confirmed repair price. Dropped off broken Xbox One told would be repaired in 90 mins, got a call to confirm repair fixed."
• "My son’s PlayStation was repaired. I cannot fault the service provided. I would recommend this company to anyone that needs a PlayStation repaired. Great service, price and repair time"

Cons:

• "The staff were abrupt but courteous."
• "Lazy people that tell you that an xbox 360 motherboard is to old for them to work with come on tell that to an user that doesn't know I don't do it myself because I don't have the tools. I'm very disappointed."