Amberley Black Horse Reviews Summary

Food Quality

Pros:

• "Without doubt THE best pub roast I have ever had."
• "The Cajun pork dish was one of the best things we have ever eaten."
• "Their samosas and rib eye steak was OUTSTANDING :)"
• "The baked cheese and enjoyed a local beer were delicious."
• "Great selection of dishes including fresh fish specials which were delicious."

Cons:

• "Service extremely poor if you’ve got three hours for lunch this is the place for you."
• "Baked camembert was lumpy."
• "Possibly the most dry over cooked lobster we have ever had."
• "Asked for a fillet steak which I could only eat half of it as it was so chewy."
• "Pie was hard as were the vegetables which were hard to cut with a knife."

Staff Service

Pros:

• "Staff very welcoming, room beautiful and the restaurant food is delicious."
• "Staff very friendly and attentive."
• "Staff very polite and helpful despite being super busy."
• "The staff were very friendly, attentive and knew the menu."
• "The staff/chef was so accommodating!"

Cons:

• "Awful communication and awful customer service."
• "Incredibly rude and lacking in any customer service skills."
• "We arrived with hungry young children and wanted just some bread to tide them over, which we had to ask for 5 times before being served."
• "Unfortunately, possibly the most dry over cooked lobster we have ever had, a shame considering the day."
• "No Breakfast before 9.00am"

Ambience and Decor

Pros:

• "Beautiful pub, clean tidy lovely decor."
• "Beautiful inside with views of the downs from the garden."
• "Fabulous venue. Great food but took a long time to arrive."
• "Lovely pub with rooms. Great atmosphere with log fires at either end of the bar."
• "The pub decor is great. The food was good overall."

Cons:

• "The inside looks quite small and was rather stuffy on the hot day."
• "However in my personal opinion it lacks the cosy village character."
• "The room was nice. We had the attic room, which was nicely presented, although had very sloping ceilings."
• "The tiny little wash basin was separate, outside on a piece of the 7' divider wall."
• "There is no car park and the small narrow local road was crammed with cars."

Value for Money

Pros:

• "Their special dishes( pie and soup) are of excellent value."
• "Great good. Not super adventurous but really nicely cooked from fresh ingredients."
• "Prices were what I expected for the standard on offer and the portions were generous."
• "The menu was well thought out with enough choices but not too large as to make it impossible to decide."
• "The Sunday roast was exquisite; fabulous roast beef (pork belly as well) generous trimmings and perfect vegetables."

Cons:

• "Great food IF you have plenty of money !!!"
• "The first bowl we had we didn't think we would get charged for as belly of pork with small amount of bubble squeak was £23.00 each."
• "Much enjoyed the visit. Some more history about the premises on their Web site would be a nice touch. Addition: now too expensive."
• "I had a ribeye steak which they cooked perfectly and the fries were truffle fries and were delicious. My wife ordered the fish of the day but again served with the same fries and small salad."
• "Had Sunday lunch with the family and was disappointed with the quality of the food and service for the price."