Machi Machi 麥吉 Reviews Summary

Category: Bubble tea store London

Address: 59 Shaftesbury Ave, London, W1D 6LF, United Kingdom

Phone: +447579055088

Rating: 3.6
based on 121 reviews.

Flavor and Quality of Drinks

Pros:

  • "The cheese cream was smooth and the strawberry part of the drink was decent and fresh."
  • "The drink tasted yummy, not too sweet at all."
  • "Delicious bubble tea at a premium price."
  • "The green bubble tea tasted watery, but the Taro bubble tea was very flavoursome."
  • "Really liked the Milk Tea with Panna Cotta, more so than the Taro Milk tea."
  • "The pearls were cooked to perfection, with really strong tea flavour."
  • "Some creative bubble tea options with great tea flavours."
  • "The milk teas here are made of tea and coffee creamer instead of fresh milk."

Cons:

  • "The cheese cream had a very faint taste of cheese."
  • "Compared with other bubble tea places, it’s not my favorite."
  • "It tasted only alright, not very strong tea flavor."
  • "All the teas here are quite expensive so I expected something premium, but this was not worth the price."
  • "The bubble is chewy but not sweetened."
  • "The shop offers great varieties of flavored drinks but unfortunately they don't offer any non-dairy milk substitutes."
  • "It tastes pretty good but nothing special than other milk tea shops in town."
  • "My order never came!"

Service and Staff Attitude

Pros:

  • "The service was quick and there were seats available."
  • "Staff seemed sweet and polite."
  • "The staff were very friendly and arranged the drinks for me to take numerous pictures!"
  • "Service was prompt and the drink arrived quickly."
  • "I loved this place, the milk tea was amazing and service was very quick."
  • "The staff is friendly and as mentioned by other reviewers it does get busy at times."
  • "The employees also didn’t seem to enjoy her job."

Cons:

  • "Service was not the best."
  • "There's many other better places to get a good bubble tea."
  • "The interior of the place looks very simple and a bit sad."
  • "The shop does not meet a trading standard as they misled me to buy the product I didn't want and refuse to exchange or offer a refund for me."
  • "Terrible and unfriendly service."
  • "I never gave reviews but the management of this store is ridiculous."

Price and Value

Pros:

  • "They are definitely on the premium side in terms of price and quality, but it’s definitely worth paying extra for - they tasted amazing!"
  • "Great bubble tea! The tea taste is quite strong and it's very fragrant."
  • "We really enjoyed the Milk Tea with Crème Brûlée with less sugar and extra pearls."
  • "I’ve visited a Machi Machi in Paris and loved it so I was thrilled to see a location in London."
  • "The price may be a bit expensive but it is totally worth it as they have a lot of very unique blends and flavors."
  • "Definitely my favorite bbt place in Chinatown! Love their creme brulee milk tea."

Cons:

  • "All the teas here are quite expensive so I expected something premium, but this was not worth the price at all."
  • "I’ll probably be back, but given how pricey all the drinks are that might not be too often."
  • "The bubble is chewy but not sweetened."
  • "Clean and very tidy shop, but the service and value do not match the high prices."
  • "It is pretty and insta-worthy. Will I come back again? No, it is freaking expensive, almost twice the price of other bubble teas."
  • "The cashier stood with her phone in her hand for a few minutes before acknowledging me."

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