wagamama windsor Reviews Summary

Ambience

Pros:

• "The restaurant had a vibrant and welcoming atmosphere that immediately caught my attention."
• "Atmosphere was good. The customers were more friendly and helpful than the staff."
• "A buzzing atmosphere."
• "Ambience was good."
• "The whole place was very welcoming and I loved the idea of sharing tables (makes it more fun!)."
• "Great atmo (we were there at 9.30 PM)."
• "The food was the best I have tasted at a Wagama's."

Cons:

• "When we arrived the restaurant relatively empty with a few tables and 1 large table. We were sat alongside the large table who were eating their main course. We took our coats off and with in minute's put them back on and then realised why everyone else had their coats on in the restaurant was freezing cold."
• "The basement setting is quite noisy and canteen looking long tables and benches feel fits the ambience."
• "Looked like we were eating at the underground station...depressing atmosphere."
• "The restaurant itself was far too noisy with chefs hammering and banging away."
• "The restaurant was dark and the acoustics poor making the room very noisy."
• "The restaurant was quite warm. I found it a bit claustrophobic after a while."
• "Surroundings dingy and feel like an underground basement."

Service

Pros:

• "Waiters were SUPER NICE!"
• "The staff were friendly and helpful."
• "Ventured out with a new young baby and the staff went out of their way to ensure it was a pleasant visit. Smiley, friendly and helpful."
• "Came here today for a family birthday celebration.. Friendly staff as usual."
• "Service was good and reasonably prompt."
• "The staff are friendly, approachable with a great sense of humour."
• "Promptly greeted and seated by friendly staff. All of them staff are very accommodating."

Cons:

• "Service wasn't as friendly as I've had previously."
• "Waiting ages for our plates to be taken."
• "Looooong wait for the staff."
• "Service was a little off."
• "Ignored by 3 members of staff whilst waiting during a moderately busy service period, over about 3 minutes."
• "Terrible service! Had to go find someone to take my order, then had to go find someone to pay the bill."
• "Staff offhand and not very attentive."

Food Quality

Pros:

• "The food was brought to us quickly and it was bloody delicious."
• "Fantastic fresh food."
• "Food tasted great and presentation was awesome as well."
• "Great food and awesome flavor. Have tried numerous places but this place takes the cake away."
• "The food was absolutely delicious, and every dish was prepared to perfection."
• "Food was delicious and well prepared. Even the gluten free option was lovely."
• "The food was stunning as always. I had the chilli ramen, nice and spicy."