Lightning Motorcycle Training Reviews Summary

Instructor Quality

Pros:

• "David was a brilliant instructor who gave me the confidence to move on and get the hang of it."
• "Andrew, Dickie, and Marcus provided critical feedback on my riding and were very patient with me."
• "Dave prioritizes safety, confidence, and quality of teaching."
• "Dickie and Marcus were very fair and quickly knocked me into shape for my tests."

Cons:

• "The instructor sat down most of the time and just pointed out that you weren't listening when you made a mistake."
• "The instructors were not very friendly with an arrogant and aggressive approach towards students."
• "They are unprofessional and rude, with very foul language and swearing all the time."

Customer Service

Pros:

• "Becky, Sean, and James were so lovely and accommodating to everything I asked."
• "Their communication as a company is great, keeping me informed of earlier available slots for my sessions."
• "The booking process was straightforward and convenient, great value."

Cons:

• "The location is really bad to find. You need to go before 2 hours minimum to be able to find the location."
• "Avoid this place, there are unprofessional and rude people."
• "There's been some mistakes admin-wise that have completely thrown me off course."

Training Effectiveness

Pros:

• "Passed my MOD1 and MOD2 first time with not a single fault for both after having trained with the team."
• "Completed my CBT and MOD1 with another school, but joined Lightning for MOD2 training and passed first time."
• "Had a great experience doing my CBT course with them, Dave was brilliant - very knowledgeable, friendly, and with a good sense of humour."

Cons:

• "I failed my mod 2, 3 times. I felt under pressure and it was very difficult working with these guys."
• "I failed 4 times my mod 2 test. The training is poor due to lack of attention."
• "The whole experience was just dreadful, stressful and very disappointing."