West London Motorcycle Training - Superior CBT & DAS Courses Reviews Summary

Instructors

Pros:

• "Dan for the majority of sessions I can’t speak highly enough of him. Clear, calm and patient, a superb instructor."
• "Matt is incredible, put me at ease from the first minute."
• "Matt is a brilliant instructor -- detailed explanations, clear instructions, witty comments that relieve me from anxiety."
• "Both were fantastic and very knowledgeable."
• "Maxine was amazing, encouraging, helpful and professional."
• "Matt the instructor was super friendly and professional."
• "What a fantastic trainer. He is knowledgeable has the patience and what a skilful rider."

Cons:

• "Avoid Brian though, he’s nowhere near the same quality."
• "Very poor in training test they won't tell what you actually needed in test, 'very rude way of communication', abusive behaviour to road users while on training time and unprofessional!"

Training Quality

Pros:

• "They don’t just teach you to pass the tests they also go the extra step to make sure you are fully competent to ride safely and confidently after."
• "WLMT taught me how to ride for the road."
• "The training is extremely well structured and rigorous but at the same time a huge amount of fun."
• "The ITM course really helps you to get used to riding a bike for the first time."
• "They did a great job of teaching me how to ride a motorbike vs just knowing how to pass a test."
• "Through each step of the course it was clear Max wasn’t trying to teach you how to ride, this comes natural to most people fairly quickly but was teaching you how to ride safely so you have the skills required on the road when you pass your MOD 1 and MOD 2."
• "The training didn't miss anything out and with 2 first time riders on my course didn't leave them behind nor me ahead."

Cons:

• "I was unfortunately told I did not make the criteria on my first attempt on my course to get my certificate."
• "In first attempt I got fail because of lack of knowledge about highway code and I was not confident as well."

Customer Service

Pros:

• "I ended up messing them around for months on end towards the beginning of my training, moving my CBT for various work commitments, but they were very flexible, helpful and understanding."
• "Maxine in the office can find urgent test dates faster than anyone else in London."
• "Really friendly team and great instruction."
• "Communication with training centre was also great."
• "Maxine at the office also super helpful responding to emails as soon as possible."
• "Brilliant communication through booking."
• "Maxine for making all the admin run smoothly."

Cons:

• "Make sure this driving school booked your tests! They'll say its booked but they won't actually do it and at last minute they say it was cancelled due to any pity reasons."
• "I am very disappointed. I went today for my CBT test and they didn’t accept to do my training because I didn’t have my helmet with me."

Facilities and Equipment

Pros:

• "All of the equipment is very well maintained and modern."
• "The site for the CBT is spacious and well set out."
• "The motorbikes are extremely well kept and ensure for a comfortable ride!"
• "I used a Honda CB125R which was well maintained."
• "Motorcycles available at WLMT were all in great condition (I mainly rode a Kawasaki Z650)."
• "The bikes are well maintained and very cool."
• "The equipment, facilities and safety standards were excellent!"

Cons:

• "I see in their took was nothing about helmet but they was racist and is shame of them to do that with people."