Ace Motorcycle Training Reviews Summary

Instructors

Pros:

• "Sir Luke he was very friendly and he gave me training believe me with like not a single moment came when I feel any stress or hesitation."
• "I have never met such wonderful instructors like Mr. Tony and Mrs. Fiona. They are very well experienced and very good very confident."
• "Fiona was an absolute legend and we both cannot thank her enough for all her patience, knowledge, calming influence and full attention!"
• "Luke turned me into a biker within hours."
• "Derek was extremely helpful and friendly throughout the entire course."
• "Derrick also helped me leading up to my Mod2. Now here is an example of someone who should be instructing/teaching. Calm, assertive and patient, with an ability to keep things light when you're at your most stressed."
• "Luke who did my CBT but still remembered me a year later, when I returned to get my full licence with Derrick who has such a lovely manner, reassuring and firm at the same time."

Cons:

• "This was the worst motorcycle training school I have seen in London today the driving instructor who teaching the lesson was completely useless."
• "Instructor told my son he was going to fail halfway through so no point carrying on."
• "Director very rude hangs up the phone when does not like home truths about his company or staff."
• "If you have money to waste use these time wasters and money con artists if not stay well clear use another one plenty out there that are polite and helpful ring around you have been warned."

Training Quality

Pros:

• "I cannot recommend ACE highly enough…I will personally be back for my full motorbike licence once I got a little more riding experience under my belt!!"
• "Each day you are moved onto a higher powered bike."
• "I hadn’t ridden on the road before and in 4 days they had me from zero to hero."
• "With thanks to Fiona and Derek, I managed to gain the experience and knowledge to pass both mod 1 and 2 first time in such a small amount of time."
• "The instruction itself was carefully scaffolded to ensure that knowledge is built upon knowledge."
• "The way each morning & afternoon session developed so did my confidence & ability."
• "The preparation for the tests was excellent and I went into the modules for the category A with hardly any nerves at all."

Cons:

• "Headsets in the helmets you can't hear through and told by their instructor they're okay."
• "No proper mic and head speaker to listen to the caution when driving on the road and they are simply earning the money for their purpose."
• "Bikes have tape holding lights together."
• "After 6 months of waiting, continuously calling them and leaving them messages they did not get back to me."

Customer Service

Pros:

• "I'm really happy with the service I received from Ace Motorcycle Training, I did the majority of my CBT with Fiona who was really good and set me up well to start my DAS course."
• "I would still recommend them even though I experienced a little bump in the road as they are very good instructors."
• "The customer service from the initial booking was phenomenal."
• "Fiona was also super helpful in assisting me to book a suitable date for my mod 2."
• "I also dealt with Fiona several times, booking lessons, tests and asking advice. She was straight talking, efficient, professional and a right laugh to boot."
• "Firstly Tony was very helpful and picked me up and took me to the CBT training ground."

Cons:

• "I didn't know how bad it is until I tried somewhere else. Now I feel like I can write an essay on how bad, if not dishonest this Ace Motorcycle Training is."
• "They just want to con money out of people the company should be shut no idea why anyone would use them total waste of time and money."

Value

Pros:

• "They are also at least £200 cheaper than competitors!"
• "I fell in love with the Mt07 I did my training on and will probably end up buying one one day!"
• "ACE has good quality bikes and the cost of their DAS course was much more competitive then other companies operating in the area."
• "They helped me to get my full licence. I would recommend them very well to everyone no matter what level you at they will get you through."

Cons:

• "I am disappointed that I had to seek my module 2 training and test elsewhere."