Blacktop Motorcycle Training Reviews Summary

Instructor Quality

Pros:

• "Meg was amazing, chilled, easy going, up for a laugh but also teaches you very well."
• "Steve took me out on the road, what a great bloke. He could see at times I was rushing or in a panic."
• "Meg was fantastic, patient and calm and really put me at ease."
• "Steve and Meg Were amazing! Extremely thorough in their approach to teaching."
• "The instructors were amazing. They made it incredibly comfortable to get back on the bike."
• "Meg and Steve who were really encouraging, welcoming, supportive and very patient with new Learners."

Cons:

• "One staff member, a lady, was particularly unaccommodating and rude. She disregarded the genuine reasons for my slight delay."
• "Steve demonstrated how to shift into the higher gears and instructed me to take it off the stand but when I did, the bike had wobbled and he told me to get my gear off because the training was being ended."
• "During the course, I was flagged down and repeatedly told to relax and to stop being anxious, at one point, he even told me that my hands were shaking."
• "Zero support or guidance throughout the day. Riding around a car park in circles for 5.5 hours solid without a break to drink or eat in hot conditions was unacceptable."
• "Bad mouthing fellow learners that were on the course, insulting and racist remarks were made by Steve Lucas."
• "Told me after five minutes on a bike that I didn't have good enough balance and needed to go home."

Training Environment and Facilities

Pros:

• "Great team of instructors, very accommodating cups of tea on the go, lunch provided if needed."
• "All the equipment and bikes are excellent and there are toilet and snack facilities at the Goals site."
• "Extremely welcoming and detailed in all of their work, be it practical or theoretical stuff."
• "The premises is located near a sports complex so tea and coffee is available throughout the day."
• "Fantastic training so different to my previous experience when I did my CBT before."

Cons:

• "One issue was the car park's slight incline, not an issue in normal riding. But for a beginner, controlling the throttle on an incline made the manoeuvres challenging."
• "Openly admitted to paying student's £50 back to give good reviews and writing reviews themselves."
• "Absolutely appalling experience and complete shambles. Zero stars. So many things went wrong, however it's impossible to write it all."

Customer Service

Pros:

• "Many thanks to Steve, Meg and the rest of the team on a thoroughly enjoyable experience today during my CBT training."
• "Fantastic company, just done my CBT, mod 1 and mod 2 with these guys and honestly I can't thank them enough."
• "I wanted to wholeheartedly recommend this company, he guided me to CBT from the beginning to the end."

Cons:

• "Unfortunately, due to an experience I had at this center, not only did I miss out on my CBT but I also lost £180 in the process."
• "Rude and disrespectful, receptionist and instructor are married and do nothing but slag each other off to customers."
• "I do not feel that riding around a car park in circles for 5.5 hours solid without a break to drink or eat in hot conditions was acceptable."
• "Appalling experience and complete shambles. Zero stars. So many things went wrong, however it's impossible to write it all."