Taco Bell Reviews Summary

Food Quality

Pros:

• "Fantastic food at super cheap prices!"
• "The food is delicious every time I have been."
• "Came here recently with my husband and the food was pretty good."
• "Chips were tasty, well seasoned."
• "The food was good. The price was good."
• "The food is great but the service is quite slow."
• "Food was really good and actually better than expected."

Cons:

• "One of the worst tacos I've eaten, 1 just full of sour cream and hardly any toppings."
• "Burrito had only rice and meat... No other ingredients I selected!"
• "The crunch wrap supreme barely held itself together, wasn't crunchy, and tasted of nothing."
• "Taco was ice cold and 90% lettuce."
• "Food wasn't terrible but was very over seasoned."
• "Food can be very nice but it's a big gamble. The last 4 times I've been it's been lukewarm and tough."
• "Food was alright if a little small for the price."

Service and Efficiency

Pros:

• "Service was very poor. Waited nearly half an hour for 3 tacos, nachos and a drink."
• "Fantastic food at super cheap prices! I can't fault the food but the wait times can be a little long."
• "Came here recently with my husband and the service was good. We got our food pretty fast."

Cons:

• "Staff were just talking between themselves with no sense of urgency to serve customers."
• "Waited 35 mins for 1 taco and 1 burrito meal."
• "Poor service, waited over half hour despite it not being busy."
• "Service was very poor. Waited nearly half an hour for 3 tacos, nachos and a drink."
• "First time trying taco Bell, very slow service, took over 30 minutes from ordering inside the restaurant to getting the food."

Cleanliness and Hygiene

Pros:

• "Came here recently with my husband and the place was clean."
• "Came just before the lunch rush, all the food was hot and delicious."

Cons:

• "Whilst waiting, we noticed every table had rubbish on them, the hygiene in this place was non-existent."
• "Open kitchen which I thought would improve standards, but all the staff had hair hanging out of their hairnets, and there was food mess everywhere on the counter."
• "Unfortunately the let down for us was that the table wasn't clean and the toilet was not good either."
• "Toilets dirty, tables dirty."
• "The food was nice although very over priced for what you get. But the restaurant is absolutely disgusting."

Order Accuracy

Pros:

• "Decent takeaway food. Had a few errors on orders but staff have always happily corrected with a smile and apology."

Cons:

• "Poor service. Made the tacos wrong. Waited ages."
• "Ordered chicken no tomatoes but came with them, returned it for replacement but then they gave beef so had to send back again."
• "Waited 35 mins for 1 taco and 1 burrito meal. Burrito had only rice and meat... No other ingredients I selected!"
• "we have ordered several times since this store has opened and every single time they have omitted things from the order."
• "Food took ages, nearly 20minutes. Then the food came out with no markings on it at all."