KFC Sandyford - High Street Reviews Summary

Staff and Service

Pros:

• "Well informed, Fast efficient friendly service, value for money."
• "Friendly enough staff."
• "For once a kfc delivered great service, the girl was polite, bubbly and seemed happy to be there."
• "Always been slow and doesn't seem to improve."
• "The staff are doing their best."
• "Food was absolutely lovely today, staff were friendly not one miserable cuz of how packed it was."
• "Amazing amazing amazing service thank you to the lady who served me!"

Cons:

• "Staff attitude here is shocking. You can't see the menu and they never give you time to even look."
• "Staff gave us the wrong order and didn’t provide us with a receipt."
• "No one taking orders."
• "staff are rude."
• "Service is extremely slow at this KFC restaurant. So much so I'd say it's embarrassingly slow."
• "Staff didn't really seem to care or know what they were doing."
• "The staff are unprofessional, rude and careless."

Cleanliness

Pros:

• "This KFC has had a recent renovation. Very clean and tidy, modern with lots of seating areas."
• "Nice clean & tidy very welcoming and friendly staff."
• "The restaurant was clean, and the food was fresh and hot."

Cons:

• "The restaurant was filthy, tables and floors, the girl wiped the tables with the same cloth over and over no rinsing of the cloth."
• "The left hand side of the restaurant was filthy & heavily littered."
• "Place is always dirty and toilets a state!"
• "Very dirty floors and tables, we think they only employ staff to cook and serve and not ever to clean the restaurant."
• "The place was filthy, floor was nasty, old food everywhere."
• "Dirty floors throughout the restaurant."
• "Visited at 4pm on a Saturday, place was filthy, toilets a mess."

Food Quality

Pros:

• "The food was spot on with every order."
• "Always piping hot food."
• "The only good point was the chicken was hot and tasty."
• "Food is delicious."
• "As long as you drop on piping hot chicken you are getting a nice meal."
• "Ordered around about 6 last night and the chicken was absolutely amazing and crunchy and not dripping in fat which you get from most KFC's these days."
• "The new fries are a welcome change."