Swan & Dog Reviews Summary

Food Quality

Pros:

• "The food was exceptional. All of the starters and mains very of a high quality and showed the love the Chef has for his work."
• "The food is excellent with generous portions, you get what you pay for!"
• "Had a lovely meal tonight. First visit. Had the cheese burger. Was really tasty."
• "Each was truly delicious, with very fresh ingredients."
• "The food was thoroughly enjoyed by us all and we can highly recommend the burgers and slow cooked pork belly in particular."
• "Our food was absolutely delicious and plenty of it!"
• "The food is amazing and well presented."

Cons:

• "Food was not great had pork belly and it was just uncooked fat."
• "Food arrived at table 1.5 hours after ordering lukewarm and totally UNACCEPTABLE."
• "However, we were one of the furthest tables from the kitchen, consequently, although the food was flavoursome and cooked well, most of it was fairly cold."
• "Sadly some of the chips were not cooked properly and still raw in the middle."
• "The food was not as good as previous visits. The onion rings looked dark and greasy."
• "Pork belly was very on a bed of dry mashed potato and uncooked cabbage and looked like it had been cooked a long time ago."
• "Fajitas was not sizzling and only warm, chicken was dry."

Service

Pros:

• "A wonderful eating place, very good service."
• "Service was good and friendly."
• "Passing through en route to the rugby. Wonderful evening meal. Staff went above and beyond."
• "Our waitress was very friendly and efficient too."
• "The front of house staff were extremely nice and helpful."
• "Staff were very friendly and the overall look fantastic."
• "The staff were attentive, friendly and informative on their menu when questioned."

Cons:

• "It took 38 minutes for us to receive our drinks!"
• "Nobody even came to check if everything was ok, disappointing."
• "We were not approached once by the waitress to apologise for our wait."
• "Very long wait for service a whole hour .... some starters got forgotten and were bought out once everyone had finished."
• "Service was very slow, couldn't fault the visible staff but delays in the kitchen was obviously a problem - shame."
• "We waited for over an hour, for our mains, during which time, not one member of staff, offered us any explanation, or apology, as to the delay."
• "Staff seemed very off the ball, they forgot two plates for the main course and never bought around glasses for the water."

Ambiance and Facilities

Pros:

• "Dog friendly, big car park and pretty village to boot."
• "Beautiful old pub, very comfy and inviting surroundings."
• "Great atmosphere. Haven't been there for years as I moved away."
• "A lovely traditional English countryside pub."
• "Large patio area, shaded by umbrellas."
• "The location, parking, the pub itself, al fresco dining area, the welcome, the menu, the food, the drink (Harveys!), the lovely staff, even the toilets, - everything - was very good."
• "Lovely rustic trendy decor, the friendly staff create a great atmosphere."

Cons:

• "Parking is limited so be prepared to park on the street."
• "Pub lacks 'atmosphere' with faux rustic paraphernalia."
• "The ladies toilets were also hideous and unclean."
• "On arrival, we all felt that the pub was pretty cold, due to the lack of heating, and we had to sit with our coats on for part of the meal."
• "The lighting is always dim in the restaurant but tonight seemed even more appalling."
• "Outside area is unfortunately not so welcoming and really open to wind and elements, but good for sunny days."
• "It's just so dark in there when the sun isn't out in full."

Value for Money

Pros:

• "The food is excellent with generous portions, you get what you pay for!"
• "Great price and portion size definitely go again."
• "The food and service here is really good. The lunch menu is particularly good value, with quality pub food options at reasonable prices."
• "Price was reasonable too."
• "Excellent value."
• "First time visiting and i will be going back reasonably priced."
• "Very high quality pub dining experience at reasonable prices."

Cons:

• "Food was okay but definitely overpriced."
• "The £16 burger and £19 beef roast dinner were edible and uninspiring, not at all worth their hefty price tags."
• "Food was good no doubt but a child and two adults for a main and side was £62 this is a weeks shopping, no wonder it was empty in there...wont be returning."
• "The food was nice however a little bit expensive compared to other places I'd been."
• "Avoid!! Went here for a roast dinner and a couple of children’s meals...for £19 you expect more!"
• "Food left a lot to be desired, especially at the price."
• "Service was slow even for a drink and then they add a service charge to the bill £21 for 7 people!"