Merry Monk Beefeater Reviews Summary

Food Quality

Pros:

• "The food is great value and large portions."
• "Can highly recommend the mothers day menu here, the slow cooked beef was done to perfection."
• "Absolutely lovely visit to beefeater, it was our first visit and it was great, the server Andy and chef Tom were great and food was incredible and delicious!"
• "The breakfast was really nice, we always took the full breakfast and we enjoyed it."
• "The food was very good, and the cocktails/mocktails went down a treat."
• "Food was beautiful on the evening. Stayed at the neighbouring hotel so had breakfast here on the following morning. Was beautiful."
• "Food was amazing and waiting time wasn’t a long while which was good. Temperature of food was hot when served."

Cons:

• "It looked like it had been cremated."
• "If you like the blandest food going and like to pay too much for it you'll love it here."
• "The steaks on the steak sampler plate were someone cooked differently from each other and lacked a bit of flavour."
• "When the food did arrive, it was dry and overcooked."
• "The mains came out, my steak was practically rare and dripping with 'blood juices'."
• "The steaks were flavourless, the chips and mushroom uncooked."
• "The 4oz steak was practically all fat and even for a rare steak I think it was underdone."

Service

Pros:

• "Went for lunch yesterday as a treat. Food was lovely. Staff were friendly and seated us pretty much straight away."
• "The young women that served me and my friend was very polite and friendly."
• "The only real plus point was that one of the four waiting staff who served us was very friendly, polite, and genuinely apologetic for the restaurant's failings."
• "Thoroughly enjoyed our evening. Last minute booking for 8 & were fully accommodated."
• "Really top service- thank you! (The food and beer were good too)"
• "Great service and great breakfast, we go here as a family a lot and the reason being is the customer service."
• "Fantastic staff doing a fantastic job keeping customers fed and watered!"

Cons:

• "Service is very slow, so short staffed."
• "Most of the staff were on their phones."
• "Manager was behind bar moaning saying to another person that the money better be right because I don't want to stay and sort it out."
• "Nobody seems to notice or, worse still, even care."
• "The somewhat overplayed affirmations of friendliness of the staff towards guests only come across as hollow and are obviously designed to benefit duty management in maximising table covers in a given time."
• "Took half hour for our drinks to come out, took an hour and 15 mins for our food to come out, a couple seated behind us came in, seated and nearly finished their food before ours arrived, used to come here regularly but doubt I'll return."
• "The waitress didn't do anything other than run off and leave it and didn't clean any of it up just handed me paper napkins."

Cleanliness

Pros:

• "Clean felt safe under covid restrictions."
• "Very clean friendly place to go."
• "Venue was clean and even though I walked in minutes before they were due to close, they did not rush me with my breakfast."
• "Was extremely happy with my visit today at the merry monk everything was perfect and how a restaurant should be."

Cons:

• "Main criticism though is cleaning, they need to get a hoover down the backs of the seats where old food is clearly visible."
• "The floor was filthy."
• "Out side was disgusting, glasses on tables from the night before, litter and cigarette ends everywhere."
• "Never seen such a filthy carpet, doors hanging off hinges."
• "Inside, carpets dirty, tables not wiped properly."
• "Dirty sticky tables and floors, neglected gardens."
• "The place looked like it hadn't been cleaned properly in weeks."