Miller & Carter Salfords Reviews Summary

Food Quality

Pros:

• "The food was lovely."
• "The steaks were cooked as requested and delicious."
• "The food was served up hot and nicely presented."
• "Food was divine and full of flavour!"
• "Amazing steaks all cooked to perfection."
• "The food is consistently excellent, and the welcoming atmosphere created by the staff makes our visits truly enjoyable."
• "The steaks are of great quality with super taste."

Cons:

• "The steak was a little lacking on taste."
• "Very poor food quality... Meat was overcooked... In all 3 steaks."
• "Neither steaks were cooked how they should’ve been, both were overcooked."
• "The onion loaf was raw, Mac & cheese arrived completely cold like it had come from the fridge."
• "However my steak came out dull and not even warm."
• "Veg were over cooked and there was no cheese sauce with the cauliflower."
• "Food was average, burnt my mouth on red hot chicken wings, cooked in a rush as they got order wrong."

Service

Pros:

• "Lovely atmosphere and friendly staff."
• "Greeted well and staff attentive."
• "Service was good, attentive throughout and couldn't be more apologetic if there was something not quite right."
• "Very friendly helpful staff."
• "Amazing service from Lorraine, very busy but kept us updated."
• "The service was brilliant, Waitress was knowledgeable and attentive."
• "The staff were lovely, looking after us and my little one with brilliant care and attention."

Cons:

• "Never in my life have I had someone bring food back to me after I’d sent it back and basically tell me I have to have it."
• "The customer service who is handling our complaint is poor and painful!"
• "Service was poor and very slow."
• "The waitress rushed a lot, and we ended up with two wrong orders."
• "Our server spent her time chatting to the manager and eating whilst we sat there waiting for our plates to be cleared."
• "Service seemed very slow & my steak had to go back as had a very grisly piece running through the middle."
• "We were served by a really moody, unfriendly waitress that came across like she couldn't care less about being at work and just rude."

Ambience

Pros:

• "The operation was nice, quiet with a few people in the restaurant dining when I arrived."
• "The venue felt luxurious and high end."
• "Didn't feel crowded."
• "Great to be back eating inside. Was very clean and staff all followed Covid precautions."
• "First time back here in a long time, decided to visit as covid restrictions had been eased. The restaurant is well set up to ensure everyone is kept safe."
• "The restaurant atmosphere had a buzz to it, but it wasn't busy to the point of not hearing each other talk at our table."
• "The place looks really nice inside."

Cons:

• "So very disappointed; I've never heard such a poor excuse."
• "Sitting opposite the kitchen was nice and lively but maybe a little too lively when a chef had an argument with the head chef and got sent home very publicly."
• "Very disappointing and far too expensive for what you get."
• "Terrible experience overall... meat overcooked."
• "Won't come back - McDonalds down the road is probably a better overall meal / service experience."
• "There was also a table of the travelling community who were very loud, talking about drug dealing and walking around the restaurant, which lead to an uncomfortable atmosphere."
• "The general decor was poor, blown windows, chipped paint work all over, lights hanging out of the ceiling and holes where they've bodged them back in."

Value

Pros:

• "I felt they were good value for money when compared to the main menu."
• "Can't recommend this restaurant enough, I will definitely be going back."
• "Reasonable prices."
• "The food is great and affordable, the ambience is lovely, the customer service is great too."
• "The price is quite reasonable, for the quality of produce you get."
• "My wife and I had their lunch menu, which was extremely affordable."
• "Superb food, very tasty and cooked to perfection."