Toby Carvery Southend Reviews Summary

Service

Pros:

• "The service was first rate."
• "Louise in particular made the evening special."
• "The waitress however was very polite and professional."
• "Staff were brilliant and attentive."
• "Very nice staff, very fast service."
• "Service at the table was prompt and the staff were polite and friendly."
• "Service was very good, very helpful, cheerful and attentive."

Cons:

• "Waiter is non existent."
• "Again when we got our bill waitress was quite rude and acted like we was an inconvenience wanting to play."
• "Big shout to the rudest front of house staff member called Sarah that we have ever experienced."
• "Chef wasn't pleasant, felt like he didn't want to be there."
• "Then a very stroppy rude manager who clearly didn't feel the need to apologise."
• "The staff at the carvery were so miserable, I don't think anybody smiled once."
• "The server wasn't very friendly & didn't even crack a smile."

Food Quality

Pros:

• "Our experience here is always great. But today's food was extremely lovely and tasty."
• "The food was good, apart from the beef which was really tough."
• "Food as usual was lovely."
• "The carvery Turkey was beautiful."
• "Food was lovely."
• "The food is always hot and tastes lovely."
• "The food was well cooked without being mushy & the choices were really good."

Cons:

• "Food was cold, meat was minimal."
• "Paid full price for breakfast with my family and had half of the food."
• "Not the best food in the world, was under hot plate too long."
• "The food looked like it was out all day."
• "The food was absolutely disgusting everything was burnt and stuck together."
• "The food wasn’t presentatable at all it was all dry and didn’t look fresh at all."
• "Food was dry on trays."

Cleanliness & Atmosphere

Pros:

• "Cleanliness good and tables cleared and cleaned quickly."
• "Clean, comfortable, light and airy dining area, good food with excellent portion sizes."
• "Clean, comfortable, light and airy dining area."
• "The restaurant area was clean, tidy and well presented."
• "The toilets were lovely and clean."
• "Plenty of parking and a very clean pub to enjoy a pint with your food."
• "The whole place has a warm comfy feeling and a lovely atmosphere :-)"

Cons:

• "Table was dirty and rickety."
• "A very poor attitude from the manager 'sarah' who seemed to think the loos weren't her problem and nor was the bad quality of the place."
• "Ladies toilets are a mess and half are out of order."
• "The cleaning of blinds carpet windowsill was zero the collection of empty glasses was zero and the table service very slow."
• "Place was filthy."
• "The ladies toilet’s disgusting don’t think they been cleaned on regular basis."
• "Toilets disgusting!!"

Value for Money

Pros:

• "We love the food here, which is always super tasty and great value for money."
• "If you have a blue light card it’s definitely worth going as you get a decent discount during the week if you fancy a roast."
• "It's not fine dining...it's a Toby. Which means good portions and great value."
• "Nice meat, good vegetables, classic gravy...and good value."
• "We used the £5 offer for roasts for over 60's which was great value."

Cons:

• "Having dined at several Toby pubs many times I find that recently the portions at southend are far too small for the price we pay."
• "For the amount we paid, we expected bigger portions."
• "Has got to be the worst 23 pound I have ever spent and I will never return you south end Toby carvery EVER again."
• "Although ours is quite nice the very, very limited bit of meat you get makes it only as cheap as any of our local cafés that offer a roast slightly cheaper."