Address: Lockheed Rd, Burtonwood, Warrington WA5 4AH, United Kingdom
Phone: +443308085456
Rating: 2.9
based on 134 reviews.
Delivery Service
Pros:
"The best Courier Driver for Warrington is Mr Peckett, I wish he could deliver all my parcels, that man deserves a rise for his service."
"Hermes is a good place to work. Unless you don't like hard work. It's fast pace ,good staff. And can be enjoyable."
"working with EVRI truely greatful..through out my life its one of great opportunity to work with EVRI Team where i had learned how to respect every one under being a sincere towards work it brings me a good balance in managing my life with confident hook as employee i feel every bit of movement working in evri its a great energy moreover staff are very cooperative last but not least its a really a great blessing part of EVRI!"
"Superb organisational culture and management who respect and value their colleagues."
"Excellent organisation to work for. Please dispel any preconceptions from the press or aggrieved former employees, this is a fantastic place to work if you want to work hard and be rewarded well for your efforts."
Cons:
"Rubbish company with useless delivery drivers."
"Shocking, allegedly attempted to deliver goods valued at £400, they never even called at my address."
"Evri lost my parcel."
"Supposedly attempted to deliver a small parcel 4 times. I was in the property for 3 of those alleged attempts and no one called."
"3 parcels gone missing by your local courier Anthony to Manchester address shame on you for stealing my goods."
"No way of picking up the parcel myself because when you ring or e-mail you are answered by machines, they really are the worst of the lot."
"This is a very very poor company and I would not advise anybody to ship a parcel with them."
Customer Service
Pros:
"The website has a webchat option which I selected. I spoke with somebody who eventually stated that the driver could not find the address."
Cons:
"Gutted my parcel is here as I can't contact them."
"Trying to speak or get hold of these people is impossible."
"Place is a joke can ring them talk to someone. Just automated service that don’t recognise tracking number."
"Would give zero if possible. Appalling customer service."
"No contact number on the website, emailed, no reply!"
"Rubbish no-one answers the phone as its one of those stupid voice assisted things you talk to and it doesn't recognise what you're saying."
"If you telephone them you will be frustrated and still have no answers."
Work Environment
Pros:
"Nice sized hub, staff need more training on when speaking to corporate customers, hub could do with being more strict on 'clear floor policy'."
Cons:
"Average job but extremely rude managers."
"As work places go for HGV1 Driver's, this is the 'Texas chainsaw massacre' of work places."
"Staff asked to do things theyre not trained to do. Without the proper safety equipment."
"Not so good place to work; they asked 30+ people to turn up for work, but only had 5 places and sent the rest home."
"They employ a load of sorry staff, seen a few crack heads walking in the building off their nut, staff dont know their ar*e from their elbow."
"The people in Blue are apparently in charge but you will never in your life come across less intelligent, less suited to leadership people!"
"Very unorganised the managers don't care one bit you are left to get on with it, robots are treated better then you are."
Parcel Handling
Pros:
Cons:
"HGV drivers blatantly ignored 7.5 tonne weight limit signs on Winwick Lane in Lowton WA31LS towards the M6."
"Leaving parcels unattended is not on, smashing the contents is not on, leaving them elsewhere and not providing a card is not on."
"Box delivered today with item worth £560 missing. Box was clearly opened and the delivery driver said 'Oh that's probably been stolen at the depot'."
"They delivered a parcel last week that looked like someone's dog had had it, it was opened and items were missing."
"The way the people in the warehouse treat parcels is shocking to say the least, and if you speak up about it you'll get fired.... I did."
"Out of 11 items of my package 9 were stolen, 1 was Broken and the other they obviously didn't want."
"Don't give a toss about your parcels. They just used my parcel as a step, a baby bouncer!"