The Feathers Reviews Summary

Service

Pros:

• "I couldn’t fault the service in this pub, every member of staff was so happy and helpful it made our day."
• "We were looked after - the staff are so smiley and can't do enough for you."
• "Friendly staff who were helpful and polite."
• "The staff were all fab (as before)...attentive, friendly and knowledgable."
• "Service was top drawer, our service was attentive, quick and very polite."
• "The staff are so welcoming and couldn't be more helpful!"
• "Service was good and a tip was given as a result."

Cons:

• "Unbelievable, embarrassing."
• "Possibly the slowest most lackluster Sunday Lunch service I've ever experienced."
• "waiting for service and food is poor"
• "Used to be a great place until Chef & Brewer took over, now they have minimal staff who are simply not interested in providing much in terms of customer experience and service."
• "Service was pleasant enough when they were available."
• "The only issues I have is that drinks took around 10 mins to arrive."
• "Service slow despite us being only people there."

Food Quality

Pros:

• "The Sunday roast, although very tasty didn't have everything as described."
• "Bank holiday supreme, we enjoy a lavish meal in the courtyard of the feathers."
• "Kids meals are very affordable and tasty, and so are the adults meals, especially the fish and chips."
• "Food was fantastic, sea bass & seared scallops accompanied with a mint & courgette risotto."
• "all our courses was amaizing"
• "The food was cooked to a good standard and wasn't dry."
• "Food was delicious, piping hot & cooked to perfection."

Cons:

• "Food was truly awful. 3 of 4 plates sent back as they were stone cold."
• "Food edible, but otherwise not as advertised on the menu."
• "It was frozen food that was so bad that we had to send it back."
• "The very small amount of salad was wilted and well past its best."
• "Then I had the seafood grill special, which I liked expect that the salmon and schrimps were overcooked."
• "Food was awful ordered a ploughmans and there was not enough on the plate to feed a child."
• "The ‘pan fried’ sea bass fillets came and the skin was raw and soggy."

Ambiance and Location

Pros:

• "Great atmosphere.. Dog and child friendly!"
• "Really cosy friendly Pub. Decor is very welcoming and staff very friendly."
• "The weather was lovely for October and we sat outside in a very pretty courtyard."
• "Lovely location, perhaps a little out the way."
• "It is situated in a lovely location."
• "Lovely traditional countryside pub, with a respectable selection of beers and lagers on tap."
• "Superb little country pub, with a beautiful beer garden surrounded by a stunning woodland area."

Cons:

• "Worst place I've ever taken my lunch in."
• "Outside was so tatty we decided to eat inside."
• "Now uninviting, empty even when fully booked."
• "Typical run down Green King pub with no ale at all today, dead plants on the tables outside."
• "The original interior got ruined"
• "Where is the classy patio furniture outside like in the pics?"
• "Stay away, you will be disappointed if you don't..."