Address: Bristol Way, Slough, SL1 3QE, United Kingdom
Phone: +441753553969
Rating: 4.8
based on 119 reviews.
Vehicle Preparation & Condition
Pros:
"On collection I was blown away by the attention to detail on prepping the car, every minor item was addressed to my full satisfaction."
"The car itself was immaculately presented and had obviously lived a cherished life, which re-enforces that RSJ carefully select the cars that they offer for sale."
"The car looked like it had just wheeled off the factory floor, it was prepared to a phenomenally high standard. It literally looked brand new."
"The car was like new and detailed to an exceptional standard at point of collection."
"On viewing the car I was very pleased with the high standard of preparation, to say this car was clean is an understatement, it was like brand new for a car that is 5 years old."
"The car was prepared meticulously for my collection and gives me great joy every time I drive."
"When I picked the car up it had been serviced and detailed at no extra cost, it looked amazing."
Cons:
"Came here a few months ago to purchase a 997 911 Carrera in Silver... About 30 minutes later they came back with a huge list of problems with my car... Conversation then never went back to the 911 I was actually there to buy."
"On my 2nd day of owning the car, the engine management light came on."
"Another well presented car with only 28000 miles but after just 1500 miles use had a number of problems."
"Not good claim they are Porsche experts, I went to see a 997 and I asked them if the IMS bearing had been done and if the engine had any bore scoring showing. They said yes all done at Porsche main dealer in xyz, I told them I would go for a coffee and have a think. While out I spoke to the dealer they claimed done the job and gave them the chassis number and they said no such work had been done at their dealership nor any other as with it being a common issue Porsche logged all the re calls."
Customer Service & Experience
Pros:
"The handover process was great, with the technician explaining all the workings, and Joel helpfully reemphasizing the need to add oil from time to time."
"Daniel did my handover and he helped me with every detail of the car, all the functions etc - Daniel spent over an hour talking me through everything, including how best to look after the car moving forwards."
"Joel is excellent in keeping in touch and answering any questions with before and after the sale."
"The after sales service was also great, checking I had a good drive home and then checking a week or so later."
"The team at RSJ were all very professional, knowledgeable and easy to get along with and despite initial nervousness the purchase was very smooth and hassle free."
"Great customer experience with Joel, Andy, Elvio and team, as a specialist RSJ offers a bespoke, friendly and knowledgeable approach I thoroughly recommend and look forward to ongoing relationship."
"The service received from Joel and his team was second to none, I cannot sing their praises enough."
Cons:
"Following a telephone call with an unnecessarily arrogant sales person named Joel, I can say that the experience has left a very poor impression of the company."
"Really nice guys but when I went to purchase a vehicle they had no one on site to run through the finance package with me nor did they allow me to test drive the car."
"Firstly they refused to allow a third party to assess the car before purchase. They then said they did not allow test drives."
"Do not buy from or sell to this place - Agreed a price for my vehicle, at the last minute they asked if I could drive it 40 mins to their showroom... I left as didn’t want anything to do with that sort of dishonesty."
"They became very rude and told me in a less polite way to leave which I was fine with as I think I dodged a bullet and ended up with a better car as a result."
"Apparently I was expected to buy it without actually having a drive of the car to see if it has any issues."
"Not allowing such implies they have something serious they are trying to hide."
Financial & Transactional Experience
Pros:
"Money paid into my account straight away."
"I'd definitely recommend them to anyone and will be using their talents again in future."
"The price offered was very acceptable and the process was straightforward."
"RSJ was very flexible in terms of collection and ensured they delivered on the value that was promised."
"I was delighted to find that the car was exactly as described by Joel and in fantastic condition."
"I would highly recommend buying a car from RSJ."
"I would not hesitate to buy a car from them again."
Cons:
"Came here a few months ago to purchase a 997 911 Carrera in Silver... Conversation then never went back to the 911 I was actually there to buy even when I tried to, he just kept going back to slagging my car off."
"Very strange sales practice. I don't think I am a test pilot as I was planning to flip my newish BMW Z4 for the Cayman."
"So if you're planning on buying from these guys I would definitely recommend doing your research with the manufacturer before buying."