Eastwood Motor Co Reviews Summary

Category: Used car dealer Leigh-on-Sea

Address: 462 Rayleigh Rd, Leigh-on-Sea, Southend-on-Sea, Leigh-on-Sea SS9 5HZ, United Kingdom

Phone: +441702524242

Rating: 4.7
based on 111 reviews.

Customer Service

Pros:

  • "Great customer service delivered by lovely people who are not at all pushy."
  • "Absolutely 100% service from viewing of the vehicle to collection day."
  • "Phil at Eastwood Motors looked after me very well."
  • "Tim and Darren were both welcoming and friendly on the purchase of my car."
  • "I can't rate them high enough for the outstanding service I received."
  • "Friendly,efficient and great to deal with."
  • "This is the second time I've bought a car from Eastwood."
  • "Great dealership and great people!"

Cons:

  • "Unfortunately we had no end of problems with one car that we bought here."
  • "I won't go into too much details has they buttered me up to delete previous review."
  • "Gave us a fair price for our car however took several days to get paid."
  • "No one is denying what you did when the first complaint came all the work that was done was done to a high standard but the second time the car went in it came back looking like it was fixed on a farm."
  • "We travelled a long way to purchase the car advertised and were greeted by a very nice gentleman who let us test drive it with complete trust, the only downside was that we spotted a few issues with the car that weren't in the photos."

Quality of Cars

Pros:

  • "Very happy with the nice clean car received and the garage performed all the fixes they said they would."
  • "The car I picked up was put in great condition with plenty of fuel."
  • "Got a purple Peugeot 108 from Eastwood Motor company which is lovely, pictures online do not do it justice."
  • "A great vehicle along with the service."
  • "I bought a 2011 Peugeot 308 and having had the car for 10 days am thoroughly satisfied that I got a great deal."
  • "I love my new car (not brand new) I saw it on Eastwood motors website and had to go and have a look."
  • "Great service and friendly staff! Very happy with my ford bought in May!"
  • "I recently bought a great Alpha Romeo from Eastwood Motor Co."

Cons:

  • "AVOID! I purchased a car from this company and soon after driving it home the problems started."
  • "Bought a car from EMC in April. Within 24 hours the engine light came on, so we returned it to be fixed."
  • "After 3 years of ownership I’ve found out that the car was hit on the side and repaired."
  • "This disgrace of a company should get -0 stars. Avoid this business the at all costs."
  • "AVOID. I recently got a Nissan Juke 2011 PO11UAY from them and it broke within a week."

After-Sale Service

Pros:

  • "All paperwork for my new car was sorted out and they put my mind at ease about any eventualities the new car going wrong over the first few months."
  • "I did have a couple very minor issues, nothing worth worrying about."
  • "I bought a car with Eastwood Motors in April this year."
  • "Amazing after sale experience! Through COVID and beyond, any problem has been dealt with in a friendly courteous manner."
  • "I had the best experience I’ve ever had buying a vehicle here."
  • "Fantastic customer service 5* couldn’t fault anything about this company."
  • "Very good experience friendly helpful and the car is what he said immaculate."
  • "Extremely helpful, fantastic service, even moved half the forecourt so i could take my eventual car for a test drive."

Cons:

  • "AVOID! I purchased a car from this company and soon after driving it home the problems started."
  • "Bought a car from EMC in April. Within 24 hours the engine light came on, so we returned it to be fixed."
  • "AVOID. I recently got a Nissan Juke 2011 PO11UAY from them and it broke within a week."
  • "Gave us a fair price for our car however took several days to get paid."
  • "I won't go into too much details has they buttered me up to delete previous review."

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