"Ali provided a professional and friendly service."
"All of the staff were impeccable with their customer service, from laughs & a little banter to lots of kindness & professionalism."
"Illyas, Joseph, Abbot and Diana were fantastic in their service."
"The staff were very friendly and helpful."
"Everyone was extremely helpful and professional."
"The guys were friendly helpful and informative."
"Very helpful and courteous staff. Polite and friendly."
Cons:
"Very bossy and rude owner with terrible customer services."
"Very disappointed we had to wait 45 minutes for some one to see us for finance and he made us feel bad instead of comfort us."
"When I asked about whether I could see proof of a mechanical check the staff member was defensive about need for this."
"One of the guys was lovely, the rest treated you like you were a problem."
"All of them were very rude from the phone calls to the visit."
"Very rude and unprofessional."
"When we rang up to have the matter resolved before cancelling they repeatedly hung up on me or held conversations among themselves while I was sat waiting on the phone."
Car Quality
Pros:
"Absolutely mint car, runs smooth, clean history and with FSH."
"The car is excellent, staff were very helpful explaining the in's & out's of this auto hybrid as I had never driven this type of car before."
"By far the best experience I've had when buying a car in the past 20 years."
"The car was in the exact condition as advertised if not better!"
"I can honestly say the car was exactly as described in immaculate condition."
"Cars are all in pristine condition, I wouldn’t have wanted to buy from anywhere else!"
"The car is in fantastic condition."
Cons:
"They sold it to me and did not tell me the car had problems with its engine."
"I've had issue after issue with the car and spent hundreds! Car still isn't running right but I have no option to try keep it on the road as its financed and i can't afford the settlement figure and it's only worth scrap with all it mechanical failures."
"The car breaks down. Air con pump seized and snapped the aux belt as well."
"Selling a car without even telling me that the car needs new engine parts or radiators immediately is pretty cruddy."
"The car had clearly been in an accident & didn't have original parts."
"When we got there we found that the front spoiler was broken and the whole car was covered in scuffs, scrapes, scratches and was generally in terrible condition for its age and mileage."
"After less than a week a problem occurred with the gearbox that was very concerning as it randomly went into neutral without any warning."
Purchase & Finance Process
Pros:
"Purchased a Vauxhall Grandland X on finance. The process was simple, quick and easy."
"I would like to say huge thank you for the help with my new car. Guys was super professional and made all the process extremely easy and fast."
"Quick, easy and stress free!!"
"They made the entire experience very straightforward, quick and easy and gave me a fair part exchange price for my car."
"The application process and purchase flow were straightforward, clear and complete."
"Samir was brilliant and helped us completing all the formalities, is super fast in the service- completed road tax and finance."
"Really enjoy my time there! Very helpful staff in managing paperwork and many financial options they provide."