Damascene Restaurant Reviews Summary

Food Quality

Pros:

• "The food is always really good, the people there are also really nice."
• "The food was excellent, just delicious."
• "Had a great mixed grill perfectly cooked."
• "Ordered by delivery and had a chicken shawarma wrap and a mix grill with salad. The chicken cubes were tasty, moist and well-flavoured."

Cons:

• "The service was little slow, we were a group of 17 people but it took them over 40 minutes to bring even our Falafel and drinks."
• "Examining the portion of the mix grill, I was unpleasantly surprised by this considering the price point."
• "The lamb cubes were terrible. Really hard to chew, not tender and didn’t have a great taste."
• "The salad was fine, not quite fresh but had enough variety for this to taste decent."

Customer Service

Pros:

• "Nice friendly staff. Will definitely go back there whenever I'll feel Middle East sick."
• "Great customer services!"
• "Really a nice place to have food. The staff are so helpful and kind."
• "The staff are very friendly and service is quite fast."

Cons:

• "Awful service. Been here few times now ans service is hit and miss."
• "Asked pita bread to be warmed up three times and all we got in the end was hard flat bread."
• "When owners are not around staff seem to not care about customer service."
• "It's a shame the food is great but under a very bad service management."

Ambience and Location

Pros:

• "Cosy restaurant located just before the start of Slough highstreet."
• "The interior is okay as the place is around 2 years old and you will see a bit of dirt and broken things."
• "The atmosphere is nice."
• "It has great location in downtown Slough."

Cons:

• "Yes it is on Slough High Street, and it isn't the most picturesque place the food makes up for the surroundings."
• "Seems to have deteriorated since it opened a few years ago, hence not very busy."
• "Better places nearby offering better food and prices."
• "Don't like the fact you pay more to sit in."