Gina Ellis Hair And Beauty Reviews Summary

Stylist Interaction and Customer Service

Pros:

• "I have never had a bad experience at the salon, all of the girls are lovely."
• "The lady who did my hair dye was not nice. She didn’t even bother asking me any questions not even how have your day been!"
• "Special shout-out to Mikayla who always does her nails, my girlfriend is always over the moon with them."
• "The girls at Gina Ellis have always gone above and beyond my expectations. They have always been caring, kind and considerate."
• "The staff were so friendly, and made me feel very welcome, and comfortable."
• "Gina and her stylists are very welcoming and make you feel at ease from start to finish."
• "Fantastic bunch of girls, very professional, my colour and style is always perfect thanks to Izzy."
• "The decor is beautiful and the salon owner, Gina, is constantly working on ways to make it look even better."

Cons:

• "I felt like a burden to her."
• "I am not comfortable doing so and that is where communication ended."
• "Second point pricing, I paid 74 ponds to do the dye and blow dry but I said to them I don’t want a blow dry because I will wash my hair when I go home anyway and I will do my own styling."
• "Amber really listened to what I wanted and gave me great advice on what was best for my hair."
• "I have been coming to this salon for the past year, and I can honestly say it is has the most friendly, relaxing atmosphere."
• "I went to dye my hair at Gina Ellis. The process was fine but the fine hair on my ears now is black and I need to bleach it."
• "After saying they were achieving a ‘silver’ look (what I wanted) the end result was bleach blonde(yellow) hair with orange roots, which they called a ‘clean’ blonde."
• "The owner (Gina) did absolutely nothing to help, apart from try and get me in again for a ‘painted root’ and put me a ashy toner on.(which has now faded) I still had to pay £60 and walk away with hair that I wasn’t happy with."

Quality of Services (Hair and Nails)

Pros:

• "Both Kay and Ame have been doing my nails and they always do a fantastic job."
• "I had a cut and finish and I'm delighted with the result- my hair was exactly as I had wanted it!"
• "Also McKenna did her hair a few weeks ago and again she listened and she achieved exactly what she wanted, offered advice where it was needed."
• "I'm beyond upset about what happened and the fact there has been no apology or follow up after I emailed to inform you of what happened."
• "I had my hair cut a few weeks back. The stylist completely hacked my hair to the point I had to have even more cut off elsewhere to even it out."
• "My stylist was so welcoming and really helped me pick what was best for me, i am in love with my new hair!"
• "Had poppy as a hairdresser for my money piece hair dye and toner. She did a wonderful job!"
• "Had my nails done by Mikayla (BIAB and builder gel) and she was so lovely, she made me feel at ease, did an exceptional job."

Cons:

• "The stylist completely hacked my hair to the point I had to have even more cut off elsewhere to even it out."
• "I had to pay out again to fix it and even more to correct it with extensions."
• "The lady who did my hair dye was not nice."
• "The process was fine but the fine hair on my ears now is black and I need to bleach it."
• "After sitting and being so angry, that I cried about this. The owner (Gina) did absolutely nothing to help."
• "The end result was bleach blonde(yellow) hair with orange roots, which they called a ‘clean’ blonde."
• "I still had to pay £60 and walk away with hair that I wasn’t happy with. Never will I be visiting this salon again."
• "I went in their with a view on what I wanted and they gave me even more, the makeup was sososo gorgeous."