Address: Well Bank Ln, Knutsford, WA16 8UP, United Kingdom
Phone: +441625861421
Rating: 4.5
based on 160 reviews.
Staff Service
Pros:
"Fantastic experience from start to finish, staff amazingly polite and very helpful."
"Staff friendly and helpful just like the first time I stayed here."
"The staff were mostly friendly and helpful but they made several errors with the drinks order and the bill which further dulled the experience."
"The gentleman was good humoured and nothing was too much trouble."
"The staff are welcoming and friendly, not pushy per se but always there if you need them."
"Food delicious, team were warm and welcoming."
"All the staff were very friendly and helpful especially Lawrence (hope man city win for you) and the cleaning lady who left our rooms till we went home today and gave us clean towels, we enjoyed our breakfast thank you from the Walton family xx."
Cons:
"Forgetful, nonchalant, unperturbed, sweary staff, but we’re relatively polite to customers."
"Waste of time and poor service."
"Terrible service!"
"No staff wearing masks. No toilet paper in one if the ladies toilets."
"Service very slow and food under par."
"However, avoid the new female main lady, it’s like she HATES PEOPLE."
"The current manager is arrogant, frosty and disrespectful."
Atmosphere & Decor
Pros:
"Good outside space that allows dogs."
"Great atmosphere, consistently below average food unfortunately."
"The atmosphere is one of the best around Cheshire."
"Set in beautiful countryside, great ales and even better food."
"This is a great place to stay a night or two to get away from hectic city life."
"What a beautifully situated pub. The pub itself is beautifully and tastefully decorated to accommodate a relaxed atmosphere."
"Beautiful pub with fantastic new outdoor seating."
Cons:
"There were 6 dogs in the little room we had Sunday lunch in. I have an allergy to dogs so it wasn't great."
"Food was great but it wasn't a relaxing atmosphere."
"Being busy means that it can also get very loud, particularly when families bring babies."
"Very very busy pub. Bar was packed on arrival."
"Unfortunately there was a lot of noise (a party) in the room next to us and downstairs overnight."
"The pub as its name suggests does allow dogs which on our visit was a problem as one selfish owner wouldn't control their very noisy yappy dogs."
"The meal was also spoiled by a smell of wet dog from the 5 or 6 dogs loitering adjacent to our table."
Food & Drink
Pros:
"Food is excellent and reasonably priced."
"The mixed Sunday roast was the best my friend had ever had."
"Good, well-cooked food with an excellent selection of beers and wines."
"ABSOLUTELY FIRST CLASS ROAST! We shared the shoulder of lamb and it was delicious."
"The food is always impeccable and the service is always brilliant."
"The dish I ordered was incredible & the best I’ve had in a very long time."
"Cracking food is always served at The Dog."
Cons:
"The steak then came out raw inside so I had to send back and wait another 15 mins for another."
"It's normally excellent service though the last time we went we had to wait ages for our table, which was booked, then we were hurried off our table because of a subsequent book."
"Chicken wings weren't cooked properly and soft."
"The roast we had this weekend was bad, swimming in school dinner style gravy."
"Food only average, how this pub stays so busy is beyond me."
"All our Yorkshire puddings were overbaked to a crisp, the meat was a bit too fatty."
"Pate starter was £9 with 3 tiny bits of toast and bit of lettuce. Just not worth it."
Management & Staff Attitude
Pros:
"When errors are made but are rectified quickly with an apology and doesn't impact on the occasion then why not?"
"We were given a free round of drinks and the bill was reduced by 10%."
"The rooms are modern and clean, the staff is wonderful, and the pub and restaurant has great atmosphere as well as wonderful food and drinks."
"Only the best for my Furbaby's 10th birthday and we were very warmly welcome at one of Cheshire's most appropriately named dog friendly places."
"Quality local pub with a warm welcoming atmosphere! Staff really make this place brilliant."
"The service was excellent, timely and the meals were well presented everyone appreciated the food and excellent service."
"They go above and beyond here to make sure you have an enjoyable experience."