Pack Horse Inn Reviews Summary

Staff and Service

Pros:

• "The staff are fantastic as well as the landlady &landlord."
• "The staff were friendly and efficient."
• "Staff were helpful and very welcoming."
• "perfectly mannered and polite staff always on hand to help."
• "Friendly and professional staff."
• "The staff went above and beyond the whole time we were there."
• "Very friendly and welcoming staff."

Cons:

• "The service my friends and I received was poor."
• "Nobody came to check if everything was okay and when our plates were taken we were not asked if we wanted dessert or coffee."
• "Cant help thinking our faces didnt fit as we heard plenty of other people being asked if they wanted dessert etc."

Rooms and Comfort

Pros:

• "A really nice room that was spotlessly clean and warm."
• "The rooms are super homely, breakfast was delicious, and all of those working there were so kind and attentive."
• "Bedrooms are high quality and spacious."
• "Very comfortable room, spotlessly clean bathroom."
• "The room was pretty, comfortable, well equipped, and spotlessly clean."
• "Room i stayed in 7 was huge with a superking size bed and a nice large bathroom."
• "The rooms are beautifully appointed, nicely decorated with nice ensuite, comfortable beds and very quite."

Cons:

• "Only complaint would be a buzzing sound heard whilst in bed in room 7, I think it was from the bathroom below extractor fan."
• "The only issue was the fan in the en-suite was broken and milk in a flask left in the room for tea did not smell great..."
• "Only negative traffic noise if you stay in the road facing rooms as we did."

Food and Dining

Pros:

• "My Ramblers group had our Christmas Dinner here. The food was great, especially as there were so many of us."
• "really tasty food."
• "The breakfast was all one would expect or want."
• "Home cooked delicious food that doesn't cost the earth."
• "Serving good quality, freshly prepared and cooked food to a very high standard."
• "The homemade Steak and ale pie is superb 👌."
• "The food comes in wonderful portion sizes and is beautifully cooked."

Cons:

• "For me what let it down slightly was the food. It was adequate and didn't wow me."
• "Both the beef and turkey weren’t 'roast dinners' at all."
• "Food ok had the special: haddock £14 portion of fish was about 2 fish fingers, very disappointing."