The Man At Arms Reviews Summary

Atmosphere

Pros:

• "It was clean with a lovely atmosphere. Not too noisy and not flat either."
• "Cosy atmosphere, ( nice warm fire in the winter ). Excellent value."
• "A beautiful atmosphere."
• "The ambiance of the restaurant was relaxing and warm."
• "It's a lovely, quiet village location."
• "Loved the open fire, set up a nice warm atmosphere to sit in."
• "This is a very unusual and characterful building complete with an unusual fireplace with log burner."

Cons:

• "It's a small pub setting with sticky floors."
• "The most upsetting thing was that no apology from staff and even had to ask for a refund for price difference."
• "The restaurant is a little tight. There's not much room around and between the tables."
• "A very uninviting place to go. Also look to the ceiling, at the cob webs waiting to drop in your meal."
• "The atmosphere was tense, making us want to leave."
• "The atmosphere in the MAA was chaotic due to few disrespectful parents who were swearing in front of their children."
• "Definitely going downhill fast."

Service

Pros:

• "Clean, tidy & ordered food quickly & did not have to wait long, even though a lot of people there."
• "The staff was very friendly & service was A star!!"
• "The staff were friendly and couldn't do enough to help."
• "The staff were pleasant and helpful."
• "Huge thank you to Samantha and the team today."
• "The service was fast and effective."
• "The service was excellent and the food was tremendous value for money for both quality and quantity."

Cons:

• "Service wise, not friendly not feel welcome."
• "The staff were quite rude and it took us asking three times to get what we politely asked for."
• "No friendly welcome from the staff, and food disgraceful."
• "Really disappointed, 10 of us went for a meal for my friends 16th birthday the service was absolutely awful. The staff were rude and disrespectful."
• "Staff disorganised, Manager missing, no-one could tell me what cheesecake of the day was."
• "Went on tue 24 Jan been many times this time pub really cold, and the girl behind the bar seemed as though she didn't want to be there, miserable."
• "Staff member serving us seemed put-out as we could not use APP."

Food Quality

Pros:

• "The food was lovely and plentiful."
• "All the food is great but the fillet steaks are exquisite!"
• "You can't get better steak in the area, moreover for this price!"
• "Visited the Man At Arms today and couldn't fault the food or the service.. The best prices for the best steaks in the midlands.."
• "Food was excellent and cost was fairly reasonable as always."
• "The food was fresh, tasty and served hot."
• "The steaks were cooked well and the meals were plentiful and hot."

Cons:

• "Fish pie although large was mostly mashed potato. Very little fish and only one small prawn."
• "So I ordered a T bone steak which just turned out to be fat, had next to no actual meat on it at all."
• "Food average, meal off main menu no bigger than 5.99 menu. Presentation poor grilled tomato raw."
• "Very disappointed with my fish pie with mash and the small £4.50 nachos starter."
• "Paid nearly £60 for myself and my partners meals and both was terrible."
• "Unfortunately I would not recommend the food here. There was mould on the salad; hair in the food and it was only lukewarm."
• "The food was disgusting some of it was under cooked and some was burnt."

Value for Money

Pros:

• "Food is fantastic good value for money staff not so much."
• "Nice food for a decent price, staff were very good about following guidelines, outdoor seating area is very nice."
• "Friendly staff, meals, drinks not too expensive & nice portions."
• "Nice dog friendly pub. Big portions though and reasonably priced."
• "Unbelievable value for money."
• "Unbelievable value for money. I can't recommend the 2 steaks and a bottle of wine for just under £20 enough! The steak was really lean, thick, and cooked to perfection."
• "Good food at sensible prices."

Cons:

• "The most upsetting thing was that no apology from staff and even had to ask for a refund for price difference."
• "Really disappointing visit and we will not be returning to this pub again, it has really gone down hill since our last visit a couple of years ago."
• "Very very poor experience, I used to come here a few years back and was one of the best! But after tonight experience I would never eat here again."
• "Too dark could not read menu... Prices of steak shot up in price then with extras can be a really expensive meal."
• "For £22 i expected a little better than your standard table table steak."
• "Very disappointing experience having had friends rave about the place."
• "The quality and quantity of the food has decreased in the last few months. Steak very chewy and fish thin and small."