400°F Pizza Reviews Summary

Food Quality

Pros:

• "This is probably one of the best burgers I’ve ever had! The chicken was juicy, crispy and was a nice thick piece."
• "The pizzas are really different, nothing you had before."
• "Loaded fries, a must try! Great flavour and great portion sizes too."
• "The Margherita Pizza was really good, only problem was it wasn't very hot upon arrival, maybe the delivery driver didn't pack it well enough?"
• "The Sheekh Kebab Wrap was surprisingly nice, good sized wrap, packaging was great too."
• "The pizza was pure FIRE, the crispy coated chicken strips were the best I’ve ever eaten."
• "Pizza was really tasty and was much better than I expected even after seeing the reviews."
• "The pizzas are really good."

Cons:

• "It's ridiculous that the price goes up by 30% in less than a year."
• "I haven't decided whether I like the pizza or not because the toppings I chose wasn't to my liking."
• "Only reason I gave overall 3 stars was for the smash burgers and chicken burger that were really dry and chewy."
• "Pizza is okay/decent. Base is a bit too thin (should have different base options) and there isn’t enough cheese and toppings on top."
• "The undercarriage of the pizza was not cooked evenly indicating that the oven isn’t keeping an even temp so pizzas should be rotated depending on the hot spots in the oven…"
• "Ordered the Flaming Florence and there was nothing Flaming about it despite the toppings being 'Spicy' mince meat, Jalapenos and green chilis (which there was hardly any of)."

Customer Service

Pros:

• "Service 10/10: staff were amazing and even gave us free drinks on the house!"
• "The service is excellent, the staff really look after you and go over and beyond for you."
• "Friendly, helpful staff and if you order from the window you can watch your food being made."
• "I placed an order with Qasam, what a great guy he is to speak to."
• "Great attentive service from the staff, friendly and polite."
• "Customer service is super satisfactory, making sure every detail to the order is just right for us."
• "The brother J/Jay was very kind and straightforward."
• "Staff are really helpful with delays and friendly."

Cons:

• "My order was confirmed at 18:51. I received an email later on telling me my order was to be delayed until 19:51."
• "Called the shop again and they don’t pick up. Driver comes 10 mins later, doesn’t apologise."
• "Food ended up arriving at 9pm.. over 2 hours after I had my order confirmed. Terrible service."
• "Ordered at 10pm. Called them at 11.30 to see where order is. Person on phone said driver has left the shop."

Ambience and Location

Pros:

• "Aesthetics 10/10: Love the aesthetic and general vibe of the place."
• "They adjusted to my dietary requirements and served me an incredible pizza."
• "Good exterior decor, it’s open kitchen so you can see what’s being made and how."
• "It’s a takeout only. Good exterior decor, it’s open kitchen so you can see what’s being made and how."

Cons:

• "Parking is horrendous as it's on the corner of Alim Rock Road."
• "They are a food stand almost, so no toilet facilities etc."
• "Only downside is that it's not a restaurant it's a stand so you wait outside for your pizza but it's worth the wait."
• "Crust was too hard and the flavors are not very strong."