Franco Manca Reviews Summary

Food Quality

Pros:

• "Enjoyed Italian-style pizza with high-quality toppings; tasty overall."
• "Food was perfect we enjoyed the pizza."
• "Great pizza place with a small menu but very tasty pizza!"
• "Best pizza ever, whichever the choice of toppings."
• "Absolutely loved everything we were served!"
• "Had excellent food every time I visited."
• "Whenever you are in Cambridge, you should try this amazing Italian restaurant."
• "Pizza is not my favourite food UNLESS it is cooked by Italians because they are the only ones who know what they are doing!"

Cons:

• "The pizza my wife and son wanted was not available to order."
• "Cold and practically minimum toppings, half of the pizza was just dry dough."
• "Sadly nowadays the food is just ok, often a bit burnt, the ingredients are not as fresh as they were."
• "The pizza was only warm when it delivered to the table."
• "We order adult pizza and kid's menu and the pizza was really burned and horribly made."
• "The person who made it threw on sausages which were not the specified type and didn’t even seem to be cooked on the pizza."
• "Cold Pizza."
• "Pizza not cooked properly."

Service

Pros:

• "Service was great very attentive and friendly."
• "Service is prompt, food comes fresh."
• "Excellent attention and delicious pizzas."
• "Great staff, great location and really delicious food."
• "Casaba, Gabriele and in general whole staff were extremely kind, helpful."
• "Very tasty homemade lemonade."
• "We were blown away fantastic food thinking if the main is as good as this 5 stars straight away."
• "Servers not trained up to the standard, first come first hired policy."

Cons:

• "Friendly staff, but they forgot a few pieces despite reminders."
• "The waiter was a guy that seems to be doing the wrong job, definitely not the best one in communication."
• "Pizza was okay, although it does seem to really vary based on the day, however service was god awful."
• "Had to join a queue to be seated outside."
• "I think the £2 for dip was slightly unnecessary."
• "Have to say that their sourdough pizza's are delicious, however the drop to three stars was for poor service."
• "Bad and slow service, meant waiting over 30 minutes to order drinks and food."
• "The service took quite some time."

Ambiance & Location

Pros:

• "The shop's first floor offered a nice view of the surroundings."
• "We had a nice view of the market square while we ate."
• "Such a welcoming atmosphere."
• "Nice atmosphere."
• "Really liked this place, will definitely come back again!"
• "The atmosphere outside was very nice."
• "The atmosphere was okay."
• "Wonderful location in the heart of Cambridge we had such an unforgettable experience."

Cons:

• "We were unlucky as next to us sat a shouting and loud child so we didn’t enjoy the atmosphere."
• "It's a good place. The location is nice but improvable."
• "The 1st time we visited was unfortunately completely overshadowed by the manager belittling and shouting at the waitresses."
• "Very busy even on a weekday evening but obviously for a good reason."
• "We were happy to wait for a table, we understand how that works. But the staff were so rude that we left to go elsewhere after 20mins."
• "Service was really slow - it took ages to get seated."
• "They also gave cheese in the same pizzas to my friends for the same cost."