Address: 262 Glossop Rd, Broomhall, Sheffield S10 2HS, United Kingdom
Phone: +441142731579
Rating: 4.2
based on 143 reviews.
Variety of Desserts and Flavors
Pros:
"They have various desserts, coffee, and light meals."
"There’s a fair variety of ice cream selection too."
"Sundaes Gelato is a premium dessert provider with a huge variety of selections!"
"Great place to have some typical desserts like ice cream, milkshakes, waffles etc."
"Nice cafe you can find everything sweet here."
"Big variety on the menu."
"There's plenty of seating - good if you're in a group."
"Good variety on the menu."
Cons:
"The flavors/toppings are not very specific and unique so if you are looking for gastronomically pleasing desserts this is not the place for you."
"The sorbet ice-cream looks good but tastes bad."
"It has so many flavours. But the taste is not up to the mark."
"It's ok but it's a bit much with the sauces!! That chocolate sauce just overpowers everything else."
"There is many of these dessert places around at the minute but the majority of them have synthetic tasting desserts."
"It’s ok. The presentation is great. The ice cream is icy and quite bland."
"The desserts that come with an Ice cream included- there should be an option to change the flavour if you do not like Vanilla or have allergies."
"Very long waiting in a queue which kept growing. Prices are expensive in comparison to low to terrible qualities."
Customer Service and Experience
Pros:
"The presentation was very on point along with the friendly and fast service."
"The service is efficient - all our three orders arrived within 15 minutes of ordering."
"Staff are helpful and willing to rearrange tables for large groups."
"Had a delivery from here via Deliveroo (covid treat). Both came really well packaged, quickly and were delicious."
"A good atmosphere in an extremely busy restaurant. We received our order quickly and the gelato was lovely."
"Visited here for the first time with my girlfriend girlfriend her friend. They are regulars and talk highly of this place."
"Friendly staff who were always busy working and keeping it clean not stood around talking like in some places."
"Easily the best dessert place in Sheffield. It offers a nice range of desserts which taste great and the service and wait times are excellent."
Cons:
"Served raw waffle and refused to refund me when I complained."
"It was nice! We ordered the toffee fudge frenzy and the kinder bueno waffle along with a scoop of kinder bueno gelato. The portions are very big, so I think that the price is okay."
"We tried this place as it looked great from outside. We went inside and was not greeted so took a seat, nobody came to give a menu."
"Icecream came all melted and they wouldn’t give me a new one."
"It’s ok. The presentation is great. The ice cream is icy and quite bland."
"We went there second time, because we loved the place after our first visit, but today I am not happy. We ordered crepes. My arrived in reasonable time. I don't like to eat alone so I waited for my partner's order to come."
"Most horrible food I’ve ever tasted. The restaurant is overrated. The food was very appalling bland and tasteless."
"Told my 6 year old there was no vanilla ice cream for his cone, then our sundae came with vanilla."
Atmosphere and Location
Pros:
"The location is what makes it a convenient hang out spot."
"This place is really vibrant in colours and has a strong social elegance from comfortable seating to wonderful modern interior."
"The seating area is nice and comfortable suitable for a good time!"
"It’s has a great environment, very cosy and welcoming."
"The place looks pretty with the green neons, the pink and the red booths."
"Great atmosphere, though it does get very busy. Very central and close to lots of restaurants and bars."
"There's plenty of seating - good if you're in a group. You queue up to order, which is pretty standard."
"A good atmosphere in an extremely busy restaurant."
Cons:
"The restaurant can get quite cold, especially if you're sat near the door, so make sure you bring a coat or avoid those tables if you're a cold person."
"Used to be an amazing, busy place. First visit since before lockdown, it’s now a sad, dark and dingy place with hardly any ice cream and what they did have was mostly melted."
"Not sure what happened to this place. Used to be a great dessert place, but now doesn't appear to know what it is."
"The store was dirty; some lights were flickering, the decor was shabby, and the toilet was disgusting (no soap either)."
"Was quite expensive for what you got, service wasn't very friendly and the tables and seats clearly hadn't been cleaned for awhile as they were very sticky."
"So weird. So it's a dessert bar yet there was a group of women eating kebabs in the corner which completely put us off our dessert."
"The deserts are nice but it's not clean. The menus are covered in chocolate, the staff's uniform looks filthy, their hair is not covered and they are not friendly AT ALL!! Rude."
"Dirty place, hair in food, staff rude, saw one member of staff pulling chewing gum from his mouth and didn't wash hands before picking food up! Absolutely vile place! Avoid"