Address: 12 Farthing Rd, Ipswich, IP1 5AP, United Kingdom
Phone: +441473240087
Rating: 4.4
based on 96 reviews.
Customer Service
Pros:
"Had a brilliant time here, the staff are very friendly and professional."
"The staff were particularity attentive to one of the boys who was a bit nervous."
"Very friendly, engaging with the kids."
"All the staff are really helpful and friendly, they all show a real genuine interest in kart racing."
"The staff were brilliant and made everything feel very relaxed."
"We had my son's 9th party here and they were brilliant. So good with the kids, patient, friendly."
"Staff where helpful and polite, instructions all very clear."
Cons:
"The reply from Anglia Karting below is utter rubbish!"
"Told they were going to sort out a refund as my friend wasn't feeling well only to be told later by the rude manager 'the policy changed a month ago' so no refund given."
"You've completely ignored the fact all your staff were unapproachable and unwelcoming."
"There weren't any staff assisting with the suits / Helmuts."
"Really poor customer service, unapproachable staff who all seemed like they didn't want to be there."
"We tried asking for help with the locker and needed an assistance with changing suits because clothes were mixed with used ones, but the lady in the reception just ignored us and went missing."
"The lady in the reception and the assigned manager were not really approachable and looked unhappy and mad."
Track and Facilities
Pros:
"Nice indoor short circuit which took 22 to 28 seconds per lap once up to race speed for most of the group."
"The track was pretty good for an indoor track."
"The tunnel and elevated sections are unique in their experience and make Anglia Indoor Kart Racing ‘mega’ in their opinion."
"Its dry and warm, the karts all seem to run well and its a nice small track, very clean and helmets didn't stink."
"Karts are in good condition, the are amazing and the track itself rides well."
"Small but perfectly formed. Our sons (13 & 9) love karting and they rave about this track."
"Facilities was very clean and well maintained!"
Cons:
"Sorry to say but I will not pay £26 a week for this as it's only going to dent his confidence and upset him in process."
"The track does not lend itself to overtaking as I’m sure you know, so by putting beginners in with advanced drivers just slows then whole Learning curve down for both."
"Track feels way too short and £110 gone for 3 of us in half hour."
"THE WORST EXPERIENCE EVER. I called to make an appointment and everything went well, I paid £115 for 3 people to drive gas karts, I got there and had the surprise of driving electric karts that were intentionally limited."
"We were unaware we would be placed upstairs on the electric karts on a different track."
"Track slopes on upstairs track cause one of the wheels to come off the floor."
"The track was the only good part. The karts are impossible to steer without being in pain."
Value for Money
Pros:
"Fun was had trying to secure the best lap time."
"Great event, enjoyed by the whole party, racers and spectators!"
"Party was great value for money and the kids were all buzzing when they left."
"Decent value for money too, if you take advantage of the Happy Hour offer (two sessions for the price of one)."
"Overall a fun experience including food, squash and a Birthday cake in the package."
"The package including the cake and party room is good value compared to other tracks we enquired with."
"I Recommend this place 100%, it’s great for all the family and the price isn’t too bad."
Cons:
"Originally booked over the phone 9 people for go karting and paid deposit. Arrived on the day and there was only 8 people. I didn't realise at the time but I had been overcharged by £6.50."
"Packages if you can even call them that for birthday parties are unorganised and a rip off...!"
"Refused our children to kart after paying online."
"If you pay £750 for a GP event, its not great."
"Was a good day out with some people from the office. Can't complain about the day other than only 10 laps of 22 seconds a lap x3 is not much time on the track at all overall."
"We left after we finished our 13 laps but now I’m thinking we shouldn’t. Whilst it was so much fun to actually do the karting the organisation and lack of information has now kind of spoilt the experience and it seems we paid over £160 for just 13 laps."
"Overall I thought this was overpriced and poor value for money."