Deakin-White: Dunstable & Houghton Regis Estate Agents Reviews Summary

Customer Service

Pros:

• "Elliott was very helpful, quick and efficient. He made it a very smooth process for us."
• "Elliott was able to answer every question about the property, in great depth, giving me confidence to buy!"
• "Elliot was extremely helpful, he always made sure to communicate with us with any information he had."
• "His communication skills and professionalism I cannot fault, he’s made our move as calm and stress free as possible."
• "Sarah was outstanding so professional and helpful."
• "Sarah, Tayler and Elliott were fantastic in assisting us every step of the way."
• "Customer service was the best we have experienced, they really go the extra mile."
• "They made a stressful process feel like you had a team supporting you throughout and went above and beyond to ensure this."

Cons:

• "Worst estate agents ever. They all sound hung over or stoned on the phone (when they pick up) and have no clue what you are talking about."
• "I try to call this company since beginning of the January, left 2 voicemail with my details no response."

Professionalism

Pros:

• "Top level service and professionalism."
• "A really lovely man in general, an asset to Deakin White! 😊"
• "The whole process was done very professionally and smoothly."
• "They kept me in the loop with fantastic communication. They did all the checks to ensure we had the right buyer which was great!"

Cons:

• "Need telling who to call and what to do every hour or you wont move."

Communication

Pros:

• "He would be there at all hours of the day whether I had a lingering question at midnight or early hours of the morning - he would answer straight away."
• "Deakin-white were always responsive to our phone calls/emails and responded with a wonderful calmness."
• "Always quick at responding to any questions raised, made the most stressful process a less stressful one!"
• "Sarah was a positive figure in a time of apprehension and ensured that all the questions were answered in a confident manner."

Cons:

• "Don't have a clue whats going on with any sale or probably anything in the world fullstop."

Recommendation

Pros:

• "Very highly recommend. Top level service and professionalism."
• "Would 100% recommend Deakin-White"
• "Highly recommend! Wouldn’t go anywhere else!"
• "I would not hesitate in recommending them as a first class estate agent and they would be my first choice every time"

Cons:

• -