TeamSport Go Karting Southampton Reviews Summary

Track and Karts

Pros:

• "New track is great and the electric karts are brilliant - so much more acceleration than the old petrol karts."
• "Karts are well maintained and fast with an excellent circuit and marshals."
• "The track it's self is also a favourite, it spans two floors which is great because there is a steep up hill section and and down hill section."
• "The electric karts are the highlight though. They’re rapid, grippy and the track layout has all the elements you’d like on an indoor track."
• "First time ever using electric karts, fast and no one had a kart issue."
• "The races are fun and the track is really well built."
• "Well maintained karts. Good and fast, split level track."

Cons:

• "The new layout is average at best, the new karts are good, the concrete surface is rough, patchy and unpredictable due to patches of slippery paint."
• "The kart I had for the second session wasn’t in good order as I found during the race everything seems good to start but once things got going every time I turned left more then 45’ the Kart cut out."
• "The track experience was terrible due to the surface being so slippy causing yellow and red flags constantly."
• "The new karts and track are great for the most part. They could do with a few extra safety lights as lots of blind spots for them."
• "The karts were underwhelming with poor initial acceleration and the driving positions were uncomfortable."
• "Go karting was fun. But unfortunately it felt like there were too many on the track at one time."
• "Sadly this was brought down by the other racers on the track - in 2x15min sessions, we had maybe one or two full laps on a green flag, the rest on yellow/red."

Staff and Service

Pros:

• "Quick to get us back on the track and communicating the safety procedures in a non-condescending way."
• "Has a great time here, on site staff were really helpful and made it a really great time."
• "Great facilities and staff."
• "Staff is friendly, very fresh environment, bar and kitchen available, free parking."
• "The staff are absolutely brilliant, extremely friendly and put on some great food for us."
• "Super fun and the staff are super friendly. The karts are well maintained."
• "The staff were really friendly and helpful."

Cons:

• "Went for the golf, far too small to be an activity by itself, spent an hour arguing on the phone to a rude boy for a refund."
• "The way the young man with the white Nike airforces treated many people was not nice shouting etc for accidents."
• "The racing was fun, customer service was very poor....we arrived a couple of minutes late due to hold-ups on the way and subsequently they only allowed us on for 1 x 15 minute session rather than the 2 x 15 min sessions as they didn't want to run us through the safety session."
• "Most of the staff are friendly although there was a young lad with a broken arm on arrival who was not welcoming."
• "Track Staff ignored this bullying and dangerous behaviour."
• "The staff in charge of registration were not attentive."
• "The staff were slow when it came to introducing people who hadn't done Go Karting before so we were left waiting for a while."

Facilities and Environment

Pros:

• "The mini golf was well themed and a good addition to the day out."
• "All carts were wiped in between races and overalls and helmets."
• "Other facilities including the mini golf, other play equipment and food are also excellent too!"
• "Social distancing and hygiene measures thoroughly adhered to but still really friendly and welcoming."
• "A pleasant and clean venue with all the necessary facilities."
• "After my first visit I couldn't wait to go again!"
• "The viewing area, drink selection & food selection are all amazing."

Cons:

• "The arcade area had most of the machines not working or operating as they should."
• "Poor lighting in the car park at night time."
• "Parking was a little difficult, as there was hardly any in front of the venue."
• "£2.60 for a bottle of water absolutely insane so would advise bringing your own."
• "Cold during the winter as it is very open."
• "The area the track was in was uncomfortably hot, an investment in air con in the unit would be a huge benefit."
• "Good clean environment. Nice and brand new. But that's where it ends."