Moto Reading M4 Westbound Reviews Summary

Parking

Pros:

• "Reading has an easy drive in area for caravans, though not many spaces."
• "The parking area was spacious, and I had no trouble finding a spot for my car."
• "Plenty of parking in a very clean and well-maintained area."
• "This was a stop for an onward journey by coach, very busy, lots of transfers to other coaches for different destinations."

Cons:

• "Anyone towing a van will know what a nightmare it can be trying to find parking on the motorway service areas."
• "For some reason the service on Westbound is terrible, but Eastbound excellent."
• "Absolute nightmare to park a campervan or caravan. The signage is all wrong."
• "The parking is very badly designed for disabled people. Only 5 spaces by the door then quite a long way away."

Food Options

Pros:

• "Lots of well-known food choices which is good."
• "The services offer a range of facilities, including a variety of food options."
• "A good setup with the services a little way from the main road, so no big tail backs on the motorway as cars try to get in."
• "Plenty of places to eat and drink Costa-Greggs- M&S."

Cons:

• "While the food options were diverse, I found the prices to be a bit on the higher side."
• "Service in Burger King is poor, in Costa is poor."
• "This is the last time I eat at KFC. Ordered 3 original pieces of chicken and got 2 wings and a small chuck of chicken."
• "The second worst men's toilets in a services I have seen across Europe. Not enough cubicles and when you do get a cubicle they have urine-soaked floors."

Cleanliness

Pros:

• "I was pleased to see that the entire area, including the restrooms, was exceptionally clean."
• "Toilets are clean and hygienic which is the main thing I need in a service station."
• "From the entrance to the toilet is clean. There is a bit of all necessary stores."
• "The Gents toilets were very clean and spacious to maintain social distancing."

Cons:

• "The bathrooms were disgusting and smelt strongly of mould."
• "Probably the worst services we have ever stopped at, quite cramped, dirty, lack of seating, filthy highchairs."
• "Intrinsically a well-designed service area, practically and aesthetically, but utterly spoiled by lack of any proper maintenance."
• "The second worst men's toilets in a services I have seen across Europe. Only beaten by Moto Severn View."

Customer Service

Pros:

• "The staff were friendly and efficient, ensuring a smooth and quick stopover."
• "I'm astounded how helpful and efficient the management are here."
• "A busy but well-run service station. Lots of choices for food inside."
• "Really friendly welcome by the owners. Simple local food served early evening all very nice."

Cons:

• "Service in Burger King is poor, in Costa is poor. The toilets stink."
• "That being said, the toilet attendant is doing the best he can with what he has to work with."
• "For some reason the service on Westbound is terrible, but Eastbound excellent."
• "Terrible service at KFC, thirty minutes after we were in line to place our order, an unfriendly function came to say that they were not going to accept our order."