Isle Of Wight Donkey Sanctuary Reviews Summary

Staff and Volunteers

Pros:

• "Friendly, helpful staff and volunteers."
• "This is a truly delightful place thanks to very hard work of all staff and volunteers."
• "Highly recommend and the staff were all super friendly."
• "The staff was super friendly."
• "We were greeted by the friendliest staff member."
• "All the staff were very helpful."
• "Staff were super friendly."

Cons:

• "Big Downside is the cafe, beautiful place to go, but some of the staff looked liked they wish there was somewhere else."
• "One member of staff is in charge of the till, and that seems their only job, while the other staff get your order ready (it doesn't seem like an effective system)."
• "When another member of the public pointed it out the staff member shrugged and walked away."

Donkeys and Other Animals

Pros:

• "The donkeys, ponies and horses are extremely well looked after and loved and cared for by an incredible and dedicated team."
• "The donkeys are really well looked after."
• "All the donkeys have names."
• "The animals all looked well cared for and happy."
• "I have never seen so many donkeys before, you can see they are all loved and cared for."
• "The donkeys are so well looked after and the staff are friendly and willing to answer questions."
• "Absolutely wonderful place. Donkeys are curious and friendly, you can stroke them and spend half the day wandering around the barns and pastures."

Cons:

• "Just after some very wet days of Christmas, and the donkeys were all clustered in the small sunny areas."
• "I do have one complaint regarding the brushing activity as the volunteers consistently put hay on the donkeys for the next person to brush off, which I believe does not prioritize the comfort of the donkeys."
• "My only concern is that there are too many animals in each paddock and the grass is very short."
• "Lovely place only downfall was the donkeys indoors had no water for the amount that's in one stable/inclosure together."

Facilities and Amenities

Pros:

• "Its free to enter (donations please) and dog friendly which was a nice surprise."
• "Free entry and free parking."
• "There is a picnic area and nature trail walk."
• "The Cafe provides a delicious menu of snacks and sandwiches."
• "The café's hot chocolate and coffee is good."
• "Nice cafe, lovely walks and lot and lots of donkeys!"
• "There is a lovely cafe and a gift shop on site."