"One of the only McDonald's I've been to where the food is consistently good!"
"Thankyou Amando for making my dining experience pleasurable."
"The guys that work there are always really good and my orders are always correct."
Cons:
"Staff was not organised not serving food with it sitting on the counter for some time and then called us even when we question it it had sat there for 15 mins they told us it was freshly made calling us a liar it was lukewarm with contents missing from order."
"MANAGEMENT NEED TO ORGANISE AND PRIORITISE PROPERLY. CUSTOMERS IN STORE AND DRIVETHRU FIRST. IT'S A SHAMBLES."
"Orders are constantly wrong. Food missing etc. The staff literally do not give a toss."
"Horrible.....both me and my husband had found HAIRS in both meals."
"They gave me singles in doubles wrappers and forgot stuff off my order both times."
"They can’t even get a simple order right."
"The staff don't seem to know what they're doing."
Food Quality
Pros:
"Food was very good only problem with this place was cleanliness personally would not blame staff only thing you can blame is not enough stuff beings it's a drive-thru to and a busy route you would think the company would have a decent amount of workers absolute shame because personally think if they had enough staff would be a very good place to take your children."
"One plus food was hot."
"Food delivered to us very quickly, nice and hot."
"Lovely hash brown and pancakes😊"
"Service was quick and we easily met the different needs of healthy adults and fast food kids."
"The usual McDonald's menu was available."
"Generally pretty good, mostly fast service and usually gets my burgers right."
Cons:
"Just had a strawberry milkshake and it was so low on strawberry it could have just been plain or vanilla what a joke I am going to come back and complain."
"The place was filthy last time I visited, the floor was covered in food."
"It's definitely one of the worst McDonald's I've ever visited. Fast food..but with a 20 min wait."
"Had to wait 45 mins for 2 happy meals, and asked the lady twice I was waiting in the end had to go to them and all I got was 2 stone cold meals and 2 very upset children for my wait, lucky they got 1 star, if i could would have been 0."
"To get a burger that looked like the meat had been in a dehydration tank."
"By far the worst Macdonalds in the area very slow & the drive through is painful 9 times out of ten they will park you up as nothing is ready on time."
"Chips where over cooked and the burger was cold when I got it."
Order Accuracy
Pros:
"She could teach other staff to be more human. Good old fashioned and rare qualities."
"Always a queue at the drive-in so obviously a popular restaurant."
"Huge thanks to a lady called 'Frenchy.' She was a great help in advising us on our choice."
"Head office as I call it as very efficient and friendly."
"Good pitstop. After the mid-morning rush this was great. Right near the Dartford crossing 30 seconds off A282 (M25). Modern, clean and quick with cheerful staff."
"Visited late evening on the 19th December after coming back from a long day at the London horse show. We ordered and then a lovely guy called David came up to us and said he would bring to our table."
"Very helpful gentleman helped us get sorted out with food order."
Cons:
"It's 50/50 if your order is correct."
"On arriving home, we found the order had 3 mistakes... wrong drink, no extra patty, wrong sized fries."
"McDonald’s is the WORST fast food restaurant in the whole of the United Kingdom!!"
"The disorganised chaos often leads to the incorrect food at the first try."
"Of all the McD's I've ordered from in my life this place is the pits. Items missing from delivery on a regular basis."
"This is the 4th time my order has been processed wrongly and the manager on duty watched me with 3 hungry children and told me there’s nothing she can do."
"Every single time I go there they get my order wrong."