King Computer Reviews Summary

Customer Service

Pros:

• "Very friendly, professional and fast service."
• "The man at the counter-top was very helpful and polite."
• "Fantastic customer service with amazing quality work carried out."
• "Great customer service and knowledge, I would easily recommend these guys to anyone who needs anything repaired."
• "Couldn’t be more happy with the help I received, polite, friendly and ultra efficient service."
• "The gentleman who served me was very reassuring, told me they would phone me on Tuesday and give me a diagnosis."
• "I am happy with their customer service and I highly recommend for any electrical appliances fix from them."

Cons:

• "Poor customer service. Had to ring 3x to get update on a PS5 progress."
• "Trusted the reviews on this page and what a let down!"
• "I called King computers about this but they couldn’t care less."
• "I will not be coming back to this shop again."
• "I also saw them charging extortionate prices just to install anti-virus software for a poor old lady who did not understand English very well."

Repair Quality and Efficiency

Pros:

• "The team fixed the issue within a day and it was like new again!"
• "Fixed my laptop that would not turn on. Retrieved all my documents and photos."
• "Got the HDMI Port of my PS4 fixed from here and it was fixed in no time!"
• "They definitely know their stuff."
• "They know the problem straight away and immediately give you an approximate quote."
• "Got my PS4 fixed within 12hrs and for a very reasonable price."
• "These guys restored my family pictures that suddenly disappeared from the SD card."

Cons:

• "Took my PC to get it repaired & this guy that does the repairs has no idea what his doing, charged me £50 for a part that slowed my PC down and this didn't even fix the problem I had brought in for."
• "Had to get my Macbook pro fixed after water damage. They added a cheap quality keyboard, did not fix the battery, no diagnostic was performed."
• "It was clear that he did not know what the diagnosis was."
• "Left my laptop/notebook with them for a week on collection was told the cost to replace screen outweighed the value of said item I didn't look at it again for 24 hrs on inspection I felt it was in worse condition than previous."
• "I went to get my laptop screen repaired and he started saying there were many different issues with the laptop - not just the screen."

Price and Value

Pros:

• "Plus they have affordable price."
• "Trusty worthy, reasonable prices and fast turn around."
• "Been coming to King Computer since 2014 and each time they have given me exceptional service at really affordable rates."
• "The phone looks like new... Prices very affordable!"
• "Paid a good affordable price and they fixed it in a few days."
• "Would recommend this place, as things get fixed quickly and at a decent price, especially compared to other places."
• "I only paid £50 for a 7 year old laptop with a broken charger port that wouldn't turn on."

Cons:

• "Had some issues with my pc. They ask 30 £ to check the pc and 90£ to replace the power supply. A gaming professional power supply on Amazon is 40£."
• "So I will recommend not to trust this service provider. Go with someone who can give at least 3 months warranty."