Chatham Snowsports Centre Reviews Summary

Facilities

Pros:

• "A nice and huge country side park with great sports activities."
• "The dry ski slope looks impressive."
• "There is a cafe which serves hot food overlooking the slopes too."
• "Great place for a family afternoon out! We did the tobogganing and the snow tubing."
• "Overall, an enjoyable couple of hours with accessible parking and good general facilities."
• "Was very impressed with the facilities."
• "Plenty of rental and tutor options."

Cons:

• "The entire site is really badly dated, with a lack of facilities."
• "Absolute dive. Not only is it dated, like every John Nike place, but it's in a pretty poor state of repair."
• "The centre itself is a bit outdated."
• "The whole place however does need refurbishing."
• "Car park is a bit rough and ready and some areas of the facility look a bit under-loved."
• "Downsides to this place are that it's looks incredibly tired and run down."
• "Opened nearly 40 years ago and is beginning to look its age."

Staff and Service

Pros:

• "Friendly staff and instructors, great place to learn."
• "Staff really friendly."
• "Wonderful place for kids and adults, lots to do friendly helpful staff."
• "You are greeted by staff on entrance who confirm your booking and then directed to the slide."
• "Excellent instructors Angus and Reid."
• "Reallllly friendly staff on arrival and throughout."
• "The staff were so welcoming and friendly."

Cons:

• "Shame that couldn't be said with the lady on reception - very odd experience that was."
• "Staff on the slide spent more time on there phones than making the visitors feeling welcome."
• "The two lads rubbing it were really arrogant."
• "Staff not very professional as they had loud music on and dancing and couldn't hear when they were asked a question."
• "There’s no one manning the ski lift."
• "Very unorganized with long cues to all the rides."
• "The tobogganing was great fun but the staff were very rude and couldn’t be bothered to even welcome us or say bye."

Value for Money

Pros:

• "Great value at £14."
• "5 rides for just £15.50 obviously we booked a second session. Very reasonable prices."
• "Fabulous fun and value for money."
• "So reasonably priced too."
• "A great day out with the kids! Reasonably priced, for a day out."
• "Reasonably priced and fun day out."
• "Highly recommend booking."

Cons:

• "The tobogganing is VERY overpriced. £16.50 for 5 goes."
• "The taboggons are fun... but not really that thrilling for the price."
• "A little expensive considering the length of the circuit."
• "The tubing was a terrible let down from previously."
• "The snow tubing could be made cheaper as well so that more families could enjoy it."
• "Could do with a bit of a makeover and the queues for the toboggan run can be quite long."
• "Dry ski slopes are not really my thing but this is the closest alternative and it was a terrible experience."

Safety and Maintenance

Pros:

• "Nice slope on interesting relic, only a lower section with new matting so at the top there is a switch in matting, not a very large area to slow down but overall a good slope."
• "The fences around the toboggan entrance are what I would consider to be dangerous."
• "The slopes do feel surprisingly like the real thing."
• "Best dry slope in the South East. Decent length and varying gradients provide more challenge than most and you can pick up decent asked speed."
• "The staff behind the counter are very helpful and quick to get everyone sorted."
• "Great skiing centre."
• "The staff are super helpful and kind."

Cons:

• "The slope needs to be closed, dangerous & unfit for business."
• "This caused me to then get hit on the side of my head by another ski lift, which is a heavy sphere. I now have a black eye, no one came to my aid because I didn’t see any staff on the hill at all."
• "Place is a death trap! Whilst one girl was sat waiting on an ambulance as she was catapulted out of her tabogan, I soon saw why, on my next run, I was thrown into the air taking the corner!"
• "Just wish they didn't fly tip their waste ski slope material into the surrounding capstone park."
• "The toilets are deffernatly a NO go zone disgusting."
• "The toilets were horrendously bad. unclean, paper towels everywhere, really not checked."
• "There's a fair few piles of rubbish lying about which should really be rid of."