The Rabbit Hole Tea Room Reviews Summary

Category: Tea house

Address: 9 Glebe St, Stoke-on-Trent, ST4 1HP, United Kingdom

Phone: +441782410634

Rating: 4.9
based on 209 reviews.

Food Quality

Pros:

  • "The food was great and there was plenty of it."
  • "The sandwiches and cakes are very fresh."
  • "Everything was fresh, tasty, presented beautifully."
  • "The cakes were amazing with quirky little extras."

Cons:

  • "The cake was a little on the dry side."
  • "The savory meals aren't very good, very fatty meats and unseasoned."
  • "The scones were more like rock buns, crumbled when sliced."

Staff and Service

Pros:

  • "Staff were attentive and friendly."
  • "Very warm, friendly staff and delicious afternoon tea."
  • "The staff were very friendly and helpful."
  • "Fantastic staff - waitresses who were so attentive."

Cons:

  • "Inattentive, rude, and argumentative staff."
  • "Service was a comedy of errors, with servers not returning after going to check menu items."
  • "The service lacked personal interaction."

Atmosphere and Decor

Pros:

  • "The decor is beautiful and magical."
  • "The atmosphere really cosy."
  • "Decor is fascinating, everything is so upside down."
  • "Very Alice in Wonderland, with lots of quirky trinkets."

Cons:

  • "Felt a bit cramped and a little noisy."
  • "The place looks brilliant but is overshadowed by poor service."
  • "Found it a bit too crowded, affecting the overall experience."

Value for Money

Pros:

  • "£25 a head is so reasonable too."
  • "Everything was amazing and perfectly fresh, what more could you ask for?"
  • "Good value for money compared to other tea rooms."
  • "Great value for money and you can take leftovers home."

Cons:

  • "Very expensive food, almost £15 for a decent sized portion of picnic food."
  • "Pricey for the quality of food served."
  • "A complete rip-off, will not be going back."

Thanks! Your review is awaiting moderation.